Job Description

We are excited to offer a dynamic internship opportunity within the Office of the COO designed for a motivated individual eager to gain hands-on experience in operations and strategic business management.

The internship offers unparalleled exposure to the inner workings of a fast-paced operations environment, with mentorship from seasoned professionals.

Key duties and responsibilities

Strategic executive support

Proactively manage the COO's dynamic calendar, strategically prioritizing commitments to align with business objectives.

Develop executive dashboards and performance reports using data visualisation.

Anticipate needs and provide decision-ready information to support the COO's leadership.

Support COO-led initiatives, such as financial system implementations, M&A due diligence, or cost optimisation projects.

Meeting and governance facilitation

Organise and co-chair executive meetings, ensuring agendas, pre-reads, and follow-ups are actioned.

Document minutes, key decisions, and action items with accountability tracking.

Coordinate cross-departmental leadership forums, including board committees and media partner summits.

Oversee budget management, expense reconciliation, and procurement for the COO's office.

Communication and stakeholder management

Serve as the primary gatekeeper for the COO's communications with executives, investors, and external partners.

Screen and prioritise emails, calls, and requests, ensuring timely responses and escalation when needed.

Draft high-impact communications (emails, memos, speeches) on behalf of the COO.

Maintain confidential document systems and ensure compliance with data governance policies.

Meeting and governance facilitation

Organise and coordinate executive meetings, including board sessions, audit committees, and investor briefings.

Coordinate cross-departmental leadership forums including board committees and media partners summits

Document key decisions, action items, and follow-ups with accountability tracking.

Ensure compliance with corporate governance protocols for financial documentation.

Coordinate domestic and international travel arrangements for the COO

Oversee budget management, expense reconciliation, and procurement for the COO's office.

Act as the culture carrier for the executive office, liaising with HR on leadership communications.

Manage confidentiality protocols for sensitive corporate matters (e.g., financials, legal, talent).

Minimum uqalifications, experience and Skills required:

Diploma/Degree in business administration, finance, or related field

Written and verbal communication skills (English essential, other SA languages beneficial).

Organisational and time-management abilities.

High-level discretion and confidentiality management.

Professional minute-taking and report-writing skills.

Project coordination and multitasking capabilities.

Knowledge of corporate governance principles.

Ability to influence stakeholders and represent the COO's office.

Anticipate needs, identify risks, and propose solutions.

Analyse reports, create decks, and synthesize complex information.

Full-time office hours with flexibility as required based on the COO's schedule.

Occasional overtime may be required for urgent tasks or meetings