Job Description

Our an ISO consulting firm that aims to provide comprehensive consulting services and software solutions to organisations seeking ISO certification is urgently looking for ISO Consultant to be responsible for conducting internal audits, implementing management systems and building lasting customer relationships.In order to be considered the following is required:

• Certification as an ISO Lead Auditor (IRCA or SANAS Approved)
• Qualification in Environmental, Energy and/or Information Security Management Systems
• Previous experience working as the responsible person for a Quality or Health & Safety Management System
• Experience working in a consulting firm
• Familiarity with various industries and their specific ISO compliance requirements
• Project coordinator / project management skills for handling multiple client engagements simultaneously
• Proven experience in conducting internal audits for ISO 9001 and ISO 45001
• In-depth knowledge of ISO standards and requirements
• Strong communication and interpersonal skills
• Microsoft Office applications including Word, Excel, PowerPoint

Key Responsibilities:
Internal Audits:

• Conduct comprehensive internal audits for clients to assess their compliance with ISO standards applicable to that organisation
• Analyse audit findings and provide detailed audit reports
• Collaborate with clients to address any non-conformities

Management System Implementation:

• Assist clients in developing and implementing effective management systems to meet ISO standards in accordance with a methodology where applicable
• Provide guidance on documentation, procedures, and best practices to ensure effective integration of ISO requirements into the client's operations

3rd party audit participation:

• Attend 3rd party and/or supplier audits where requested by clients and ensures any findings or feedback is noted for follow up discussion internally and with clients
• Assist clients with completing any corrective action reports which may be required should any findings be raised

Customer Relationship Management:

• Build and maintain strong relationships with clients through proactive engagement, understanding their needs, and delivering high-quality service
• Act as the first point of contact for clients, addressing inquiries, providing updates and managing expectations throughout the consulting process
• Engage with the engagement manager and relevant customer contacts to scope and provide quotes when any new requirements surface which are not part of an existing contract or scope of work

Team Building & Personal Development:

• Be responsible for expanding your knowledge in other ISO standards and offerings
• Occasionally assist team members with peer reviews of documentation and reports written for their assigned customers
• Assist with interviews and mentoring of new recruits who will join the team
• Contribute to the maintenance and expansion of the knowledge base which may include creating training material, updating templates or writing new documentation

Client Education:

• Conduct training sessions using approved materials and content for client staff to increase awareness and understanding of ISO standards and defined processes

Documentation and Reporting

• Prepare and maintain accurate documentation related to audits, management system implementation and client interactions
• Generate comprehensive reports outlining audit results, corrective actions and improvement recommendations

Travel:

• Onsite travel may be required for internal audits but we aim to plan report writing or documentation reviews as remote work where acceptable to the client
• They view face to face interaction as essential for building relationships with new clients during pre-sales discussions and implementation projects, historically their team have spent about 60% of billable days onsite
• A visit to the head office should be scheduled at least once a month but we will also make use of online meeting facilities for internal meetings where possible

If you would like to email your CV directly - please send it toInformation displayed above not limited to advertisement.Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application. However, please keep a lookout on our website, , for available positions which you may be suited for.

Be Different Recruitment