Isp Support Desk Technician
Job Description
ISP Support Desk Technician
2024-01-18 - 2024-02-16
Permanent
JHB000932
Telecommunications
Gauteng, JHB - Northern Suburbs
R 15 000 - R 25 000 Monthly Cost To Company (depending on experience and qualifications)
Exciting opportunity for a Support Technician.
The company is a well-established ICT service provider who have invested substantial capital and resources into next generation voice and data network architecture, enabling them to deliver quality, industry-leading products and services backed by a dynamic team of individuals who share a passion for technology.
Located in Johannesburg Northern Suburbs - this is an office-based role.
As a Support Technician you will be responsible for but not limited to the following:
- Trouble shooting and resolving 1st and 2nd line connectivity, voice and firewall issues and queries.
- Answering and actioning customer requests.
- Troubleshooting equipment and services.
- Escalating faults to upstream providers and driving them to completion.
- Mikrotik router troubleshooting and operation.
- Customer connection troubleshooting
- PBX troubleshooting
- A minimum of 3 years in a Support / Help Desk role
- The successful candidate will have the following certifications:
- CompTIA A+ and N+ (essential)
- Mikrotik MTCNA (essential)
- FortiGate NSE (Beneficial)
Good Time and Risk management capabilities
Own vehicle and valid driver's licence
The company offers a family orientated work environment with excellent potential for growth and development.
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Job Detail
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Job IdJD1290521
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R15000 - 25000 per month
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned