Job Summary Must have completed Bachelors Degree or Diploma (IT/Computer Science or similar) coupled with a minimum of 10 years experience in an IT desktop and technical support role. Key Responsibilities: Provide level 1 technical support to end users Troubleshoot hardware and software problems Perform remote and onsite assistance for desktop issues Ensure optimum equipment (hardware & software) reliability and performance Manage software updates and patches - ensure software license compliance Manage user accounts and permissions Maintain an accurate inventory of IT assets and equipment Provide basic user training to staff - with user guides and hands-on assistance etcDynexity PTY ltdCompany
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