Job Description

COMPANY DESCRIPTIONWe are a global specialty and branded pharmaceutical company, improving the health of patients across the world through our high-quality and affordable medicines. Active at every stage of the value chain, we are uniquely diversi?ed by geography, product and manufacturing capability.
Aspen is a dynamic organisation built on entrepreneurial strength and forward-thinking minds. We attract high performing individuals who are passionate about their career and have a desire to exceed expectations. At aspen, not only do we source for the best talent but we also provide a host of opportunities for continuous development.
The Groups key business segments are Manufacturing and Commercial Pharmaceuticals comprising Regional Brands and Sterile Focus Brands. We have approximately 9 100 employees at 69 established offices in over 50 countries and we improve the health of patients in more than 150 countries through our high quality, affordable medicines.OBJECTIVE: To ensure that efficient and cost-effective business solutions and processes are in place to address business needs/requirements. This role will work closely with the other teams, assist in designing, developing, testing and maintaining software solutions.KEY RESPONSIBILITIES:Management of IT Service Delivery and Support

• Create, analyse, and validate detailed functional specifications
• Design, Build and implement relevant software solutions / Applications
• Facilitate design sessions with implementation teams to define solutions
• Testing of Solutions / Applications
• Share knowledge with other Teams

Stakeholder / Customer delivery

• Collaboration with clients / stakeholders to gather and understand business requirements
• Provide Application support and training for clients
• Train clients /stakeholders on new and existing Applications
• Build Stakeholder relationship

Innovation

• Identify current and future state business processes
• Drive business enabled innovation using technology
• Assess and refine existing processes, and develop new where necessary, to support the strategic direction of the organization

IT Governance

• Formulate technical requirements specification based on business requirements
• Assess and remediate any security vulnerability that may exist in technology

QUALIFICATION AND EXPERIENCE:Qualifications

• Matric / Grade 12
• Diploma / Degree in Information Technology field or equivalent work experience (+2 years) in an Information Technology environment
• Experience in Service management environment / Supporting the user Community and key stakeholders with proven experience of service support in a matrix approach with internal and external resources which may not be direct reports

Experience

• Experience in the developing solutions using Microsoft Power Platform MS PowerApps, Flow, Power Automate, Microsoft Forms

Knowledge Power BI * Knowledge of Sharepoint Administration, ServiceNow

• Microsoft Office 365 knowledge is essential
• Ability to design database models
• Ability to facilitate interactive design and technical specification sessions
• Ability to work with all levels of the organization, both technical and non-technical
• Sound knowledge of methodologies & frameworks such as Agile, SDLC, Waterfall
• Knowledge of ERP system - SAP

Competencies

• Excellent analytical and technical skills
• Communicate effectively
• Facilitation
• Integrity & Honesty
• Customer Focused
• Persistence, Patience
• Innovative
• Results oriented
• Effective Problem solving and troubleshooting
• Accuracy & attention to detail.
• Self-development orientation.
• Dedication.
• Self Confidence.
• Assertiveness.
• Logical & Lateral thinking.
• Information Seeking.
• Persuasive, negotiation

Aspen is committed to the principles of equal employment opportunity and suitably qualified job applicants are invited to submit their CV online on or before the 23 July 2024. Preference will be given to applicants from designated groups through a fair recruitment and selection process in accordance with laws governing employment equity, where such laws are applicable to the AspenInternal Applications must be completed using an Aspen mailing address after applicants have had informed their direct line managers of their applications

Aspen Pharmacare