Job Description

MINIMUM REQUIREMENTS:Qualifications:xc2xb7 National Senior Certificate (Grade 12) or equivalent.xc2xb7 Bachelorxe2x80x99s Degree in Information Technology or similar qualification.xc2xb7 Honourxe2x80x99s Degree in Information Technology or similar qualification.xc2xb7 Certificates in CompTIA Network+, CompTIA Security+ etc. (advantageous).xc2xb7 IT Certification preferable.xc2xb7 Valid driverxe2x80x99s license.Experience:xc2xb7 Minimum 8 yearsxe2x80x99 experience as an IT Manager in the Mining Industry.xc2xb7 Experience in IT Equipment Maintenance.xc2xb7 Experience in CCTV, turnstiles, access control, etc.xc2xb7 Experience in Office Network, PC, Laptop, etc.xc2xb7 Experience working on a Greenfields / Start-up mine.xc2xb7 Experience with IT systems on a 5G mine (highly advantageous).Knowledge and Skills:xc2xb7 English: fully proficient.xc2xb7 Verbally proficient in local languages of the province with Fanakalo (advantageous).xc2xb7 Advanced computer literacy.xc2xb7 Extensive knowledge working with Microsoft Office 2016, 2019 or Office 365 and all MS Office programs.xc2xb7 Strong managerial skills.xc2xb7 Diverse knowledge of computer and server hardware.xc2xb7 Expertise in IT tools and concepts such as operating systems and internet protocol suites.xc2xb7 Solid knowledge of LAN/WAN configurations.xc2xb7 Strong diagnostic, troubleshooting, analytical and problem-solving skills (critical).xc2xb7 5G Mining.xc2xb7 In-depth understanding of diverse computer systems, networks and software, including administrative and end user knowledge.xc2xb7 Excellent knowledge of security and data privacy principles.xc2xb7 Excellent interpersonal skills and the ability to work with technical and non-technical personnel.xc2xb7 Programming languages and operating systems.xc2xb7 Excellent problem-solving and critical thinking skills with the ability to quickly analyse complex situations to address operational challenges and resolve issues.xc2xb7 Strong interpersonal and leadership skills to create a positive and productive work environment and effectively manage a team.xc2xb7 Exceptional communication and presentation skills for effectively convey technical information to various audiences and diverse stakeholders.xc2xb7 Capable of assisting / guiding employees who do not have extensive knowledge and experience in computer systems.xc2xb7 Adaptable to changing circumstances and willing to take responsibility and initiative.xc2xb7 Able to work effectively in a fast-paced and dynamic environment and effectively collaborate and coordinate with multidisciplinary teams.Additional Requirements:xc2xb7 Medically fit to work in an underground mine.MAJOR ACTIVITIES (KPA):xc2xb7 Design and manage the procedures for the use of IT resources. Ensure IT resources / assets are tracked and monitored.xc2xb7 Make strategic IT decisions that benefits the performance and work output of the company and end-users.xc2xb7 Analyse departmental needs, identify vulnerabilities and boost productivity, efficiency and accuracy to inform business decisions.xc2xb7 Ensure technical support to all employees is applied in a timely manner. Ensure troubleshooting and repairs are executed by team effectively. Establish a structured tracking system to monitor and track outstanding support issues with limitations set to ensure no issues are left unattended for an extended period.xc2xb7 Manage the offering, planning and execution of training on the use of systems and networks. Ensure user manuals are freely accessible to employees and subsequent support readily available.xc2xb7 Manage the installation and configuration of hardware equipment and software programs. Ensure the hardware and software are compatible to current systems. Install and maintain computer systems and networks ensuring optimal functionality.xc2xb7 Oversee, track and measure system and network performance and provide regular reports to various stakeholders and issues, limitations and strategic solutions.xc2xb7 Manage the development, design and implementation of IT policies, standards, and procedures. Ensure IT policies are up to date, particularly with the continued development of technology.xc2xb7 Design, develop, plan, implement and install 5G IT requirements in conjunction with the technical and operations department to ensure a fully functioning 5G mine.xc2xb7 Evaluate processes and methods used in ICT systems.xc2xb7 Manage and maintain the company's technological equipment, such as computers and tele- communication devices. Ensure devices can maintain the connection and speed to operate optimally, particularly with the companyxe2x80x99s growth.xc2xb7 Ensure that company devices interconnect with file servers and email serversxe2x80x99 systems seamlessly. Maintain the email system and ensure the IT team keeps the email address book remains up to date.xc2xb7 Install, upgrade, and manage software and hardware on company devices. Ensure IT team manages employees access to their emails on their cell phones where applicable. Ensure that the setup of new employee equipment and emails is conducted by the team, prior to start dates, and in accordance with the established needs for that role.xc2xb7 Manage all software licensing. Create instructions for program installation sequences.xc2xb7 Keep an inventory of all company electronic assets in collation with the Finance Department. Continuously ensure that there are enough unused resources on site in stock for new employees. Prepare costxe2x80x93benefit analyses when upgrades are necessary and monitor vendors to ensure that theyxe2x80x99re offering the best-possible service and value for business needs.xc2xb7 Develop and execute disaster planning and maintain data backups. Ensure backups and restoration of lost data is conducted by the IT team. Ensure backups are secure and take place regularly.xc2xb7 Implement and manage the access control and clock in system. Work with HR to ensure system is fully functional as to company requirements and communicates with the payroll system effectively.xc2xb7 Maintain the company website and implement any changes. Ensure PR and Legal reviews any content before posting on the website.xc2xb7 Maintain and oversee the Company Information and Security Management sites and software, e.g., Sharepoint, firewalls etc.xc2xb7 Manage various projects as approved by management.xc2xb7 Ensure effective management of the onsite CCTV, turnstiles, access control and subsequent software setup, installation, maintenance, and monitoring.xc2xb7 Manage the security and privacy of networks and computer systems in accordance with the company policies and per the POPI act.xc2xb7 Manage the organisation and scheduling of upgrades and maintenance ensuring minimal interruption to usersxe2x80x99 access and performance.xc2xb7 Analyse processes, technologies, and vendors continually to find areas for improvement.xc2xb7 Manage the IT budget. Ensure all payments and invoices are completed on time and within budget restraints.xc2xb7 Perform routine system audits. Run routine system operation reports and share them with management.xc2xb7 Organise and establish deadlines for major IT projects such as installations, updates, migrations, upgrades, outages, and implementation.xc2xb7 Stay up to date with new technology and report this information to the executive team each quarter.xc2xb7 Work closely with other department managers to assess the growth needs and maintenance of the companyxe2x80x99s systems.xc2xb7 Develop & Lead the Team in all Aspects of People Management:o Ensure skills sets & competencies to perform tasks in respect of equity practices & on the job training.o Monitor skills requirements and capabilities of direct and indirect subordinates, recommend training, development, recruitment, or redeployment as required.o Conduct career discussions and implement actions with all identified talent.o Manage and supervise the team with respect and integrity and ensure competency.o Ensure discipline is maintained (absenteeism, lateness, overtime, misconduct, etc.).o Optimize use of available resources within the team through prudent allocation and management of shared resourceso Develop teamwork by providing firm, fair and focused leadership, management, and supervision.o Give guidance to the team so that they understand their statutory and business functions & responsibilities.o Communicate planned business targets to the team and collect the teamxe2x80x99s input to improve the business.o Manage performance against set targets and competencies, coach, and counsel people to ensure improved performance levels.o Ensure IDPxe2x80x99s are linked to performance results and implemented as per plan.o Hold people to account to ensure discipline of all COPxe2x80x99s, standards and legalities and take corrective action as required.xc2xb7 People:o Enforce the Companyxe2x80x99s xe2x80x98Code of Conductxe2x80x99.o Advise management in training required by employees.o Create high performing team and conductive employee relations climate.o Ensure that safety regulations are adhered to by employees working with and under their direct supervision.o Do risk assessments and communicate with employees thereafter.xc2xb7 Manage labour stability:o Assist in achieving HDSA targets for the department.o Manage and interact well with employer, employees & stakeholders.o Positive, approachable and enforce discipline.o Ensure that health and safety standards are always adhered to.xc2xb7 Manage performance against set targets and competencies:o Monitor, manage and participate in routine workplace safety activities.o Manage complexity at varying levels and adapt quickly to changes in job priorities.o Create employee schedules, assigning schedules and responsibilities to employees, checking to see if these responsibilities and assignments are completed effectively.o Identify deviations or non-conformances, plan and implementing corrective actions to ensure attainment of the department plan.o Inspect equipment and instruments to detect defects / malfunctioning and address accordingly.xc2xb7 Work overtime / standby / shifts as needed.xc2xb7 Assign relevant personnel to work standby, overtime and shifts.xc2xb7 Ensure overtime and shift compliance in line with the BCEA.xc2xb7 Work within budget and avoid material wasting. Control the utilisation of allocated resources (i.e.: people, machines, and equipment).xc2xb7 Strategic Planning:o Assist with the compiling of the Strategic Plan.xc2xb7 Tactical Planning:o Ensure that the necessary safety precautions are taken before any task is performed.o Monitor and maintain a safe and healthy working environment in the workplace.xc2xb7 Take cognisance of and adhere to company policies, procedures, and relevant legislation.xc2xb7 Manage and report on non-compliance issues to manager.xc2xb7 Be able to do lock out procedure on equipment where necessary.xc2xb7 Establish and maintain good working relationships and an effective / sound communication system with the various teams and departments.xc2xb7 Strong commitment to service and quality standards as well as stakeholder satisfaction.xc2xb7 Any other responsibility that can be reasonably expected in this role / function.Applications must be accompanied by:xc2xb7 Certified ID Copyxc2xb7 Certified copies of qualificationsPlease consider your application unsuccessful should you not be contacted within two (2) weeks from date of advertisement.

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