Job Description

Limpopo, TzaneenMonthly Cost To Company (Market related)Our client in the Retail and Wholesale industry is currently looking to employ an experienced I.T. Manager to be based in Tzaneen, Limpopo Province.An exciting career opportunity awaits you!Requirements:

• National Diploma in Information Technology or at least A+, N+ and Microsoft Certification.
• 5-10 years IT Management Experience.

Must have at least 8 years working experience in the following:

• Computer hardware and software systems and programs.
• Computer networks, network administration and network installation.
• Computer troubleshooting.
• Computer viruses and security.
• Microsoft Windows and Server Operating Systems.
• Managing a Domain through Active Directory and Terminal Services.
• Database Structure and accessing and extracting Data.
• Sage 300 (Accpac) and Sage CRM front and back-end.
• IIS and Webservices.
• SSRS Report Writing.
• WMS Integration.
• API Integration.
• Java or Angular JS - Logs and basic debugging skills.

Responsibilities, but not limited to:1. Manage Information Technology and Computer Systems:

• Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP) as well as the Telecommunication system of the Company.
• Develop and implement policies and procedures for electronic data processing and computer systems operations and development
• Meet with managers to discuss system requirements, specifications, costs and timelines
• Hire and manage information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems.
• Manage the computer systems budgets and expenditures.

2. Ensure Technology is accessible and equipped with up-to-date Hardware and Software:

• Troubleshoot hardware, software and network communication systems.
• Be up to date with all Company hardware and software updates and functionality.
• Be up to date with Company network and communication system.
• Provide orientation to new users of existing and new technology.
• Train staff on functionality of existing and new technology.
• Provide individual training and support on request.
• Provide recommendations on improvements to information and communication technologies.
• Maintain current and accurate inventory of technology hardware, software and resources.

3. Monitor and Maintain Technology to Ensure Maximum Accessibility and Redundancy:

• Assess and manage all technical issues.
• Management of the Firewall.
• Maintain log and/or list of required repairs and maintenance.
• Make recommendations on sourcing and purchasing of new technology resources.
• Manage Network access to all staff.
• Manage workstations.
• Manage hardware installations and updates.
• Manage essential Company Software.
• Manage and supply Network access and User Accounts.
• Manage security of all technology.
• Manage and maintain a complex password system.
• Management of IP addressing.

4. Ensure that all the Critical Systems, Processes and Data are Backed Up:

• Ensure that backup solutions are configured and are up to date.
• Ensure that the backup solutions are managed and maintained to not lose any data in any event.
• Ensure that Disaster Management plans and procedures are in place.
• Test the Backup integrity and disaster management plan on a quarterly basis to ensure that the data integrity is up to expectations.
• Make recommendations on sourcing and purchasing of new backup technology resources.
• Manage Data access to all staff.

5. Manage and support the CRM and ERP Systems, specifically SAGE 300 (Accpac) and SAGE CRM:

• Company End Users.
• Provide First Line support and Training to end users.
• Escalate and follow up on queries that need to be addressed by the Developers
• Ensure that the Live, Development and Test environments are functional and accessible to all required parties and users.
• Ensure that regular backups are done at random stages during the project, especially before major updates, changes and implementations.

Kindly be advised that should you not receive a response within two weeks of applying, please consider your application unsuccessful.

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