Job Description

Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.Our client is recruiting for an IT Manufacturing Solutions Analyst to join their team based in Cape Town.Job purpose:
The IT Manufacturing Solutions Analyst is responsible for the maintenance, debugging, testing, end user support and documenting of manufacturing application software solutions (APS/APL/cullet, ptracker) within the Company's Packaging.You will work closely with the business, business analysts and other IT team members to understand and capture business requirements then drive the design and development of technical solutions that follow business requirements and strategiesResponsibilities but limited to:

• APSIO Support: Support plants to maintain and upgrade equipment connected to APS
• APL/APS /cullet/pTracker: Support plants to maintain and upgrade software for manufacturing applications
• APSIO Rollout: Support plants to connect new equipment to APS
• APS/APL/APSIO /cullet/pTracker Documentation in Wiki: Keep the APS Wiki up to date and provide required information like setting, IPs, Ports for any kind of equipment.
• Develop test scripts and integration testing and create documentation surrounding solutions: Prepare the testing documents
• Liaise with the business and business analysts on user acceptance testing: Prepare the testing documents
• Create Documentation for APL/APL/APSIO/ptracker/cullet Documentation in SharePoint: Collect and store available documentation from suppliers
• Add new users/printers/ Labels for APL: Create new users/ printers/ labels in the APL system
• Provide required support for the application functionality, integration and infrastructure related to the MES applications: Resolve the created Incidents and requests

Qualification & Experience:

• 4 years experience
• MS SQL
• Server Operating system
• Work in Industrial Environment especially Glass and Metal Production
• Serial, TCP and other protocols
• Application support experience with Manufacturing applications
• Troubleshoot issues in glass production environment
• Research new developments and options to connect equipment
• Support plants in day-to-day business

Salary: Market RelatedWorking Hours: Monday to Friday - 08:00am to 17:00pmShould you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202632 subject heading or email body.Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email

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