Job Description

Primary Purpose of the JobThe main focus for this role is to consult with service line representatives in order to determine business directives, requirements, shortfalls, and advise suitable technical solutions, then bring these requirements to the infrastructure team for planning and implementation. Main Duties and Responsibilities

• Act as the liaison between ICT and the business.
• Prepare detailed plans for new projects, determine resource allocation, deliverable timelines, and possible issues.
• Conduct feasibility analysis to ensure consistency with client demands.
• Coordinate with stakeholders, conduct internal meetings, and streamline overall workflow, with the primary aim of keeping the project on schedule.
• Kick off the evaluation process by establishing performance indicators.
• Monitor every step of the project with reference to cost estimates, overall plans, and deliverable deadlines.
• Review existing processes and propose process improvements.
• Research, monitor, and analyze to produce business insights and action recommendations.
• Review business requirements against functionality of the developed system to ensure that business requirements have been met.
• Create and maintain project documentation, including timelines, resource plans, and meeting minutes.
• Provide regular status updates and communicate project changes.
• Provide support to the business by addressing queries and ensuring that they get resolved.

Qualifications, Recognition of Prior Learning, Work Experience, and Knowledge
Qualifications/Recognition of Prior Learning equivalent

• B.Com Information Systems

Work Experience

• 2 years project analyst experience.
• Project management experience in relation to ISO 27001 2013 or 2022, ISMS Information Security Management Systems, Data Governance framework or programs, IT system experience etc
• Microsoft CRM Dynamics experience

Knowledge

• Adequate IT knowledge which includes an understanding of IT concepts, systems and functions

Competencies: Technical & Behavioural
Technical Competencies

• Data analysis
• MS Visio

Behavioural Competencies

• Effective communication skills, both written and verbal.
• Analytical skills.
• Project management skills
• Ability to engage with clients.
• Ability to establish and maintain strong relationships

BDO Core Competencies

• Relationships and Collaboration
• Exceptional Client Service
• Business Growth
• Engaging people
• Leadership
• Quality, Risk management and Operational performance

BDO