Job Description

Job Summary KEY RESPONSIBILITIES (Key responsibilities include the following but are not limited to)

• Work in collaboration with the Sales and Operations teams to clearly define project scope and deliverables.
• Confirm that client specifications and expectations are fully documented in the BRS.
• Ensure that these requirements are adequately defined for the IT Team to develop and define the development timelines required by IT.
• Communicate with Sales, Operations regards to system development timelines and expected project processing commencement.
• Prepare and maintain project plans and documentation in conjunction with the Projects Framework.
• Overview the co-ordination of activities to meet the objectives and goals as set out in the requirements and analysis specifications keeping strict control to avoid scope creep.
• Ensuring that the sample file for project processing is correctly compiled and complete.
• Assisting with user acceptance testing
• Completion/updating of client specific training modules
• Change management process guidance and assistance to client.
• Client user training and sign off
• Managing and liaising with client with regards to processing anomalies and communicating BRS changes to sales team.
• Produce timeous Project Progress/Status Reports and collate daily statistical reporting as required
• Conduct Project closure processes and sign off from the client.
• Promote co-operative relationships with other departments and management always seeking to be the solution.
• Participate in workshop environments to enhance business productivity and efficiency.
• Documenting of Standard Operating Procedures as required.
• Understand the benefits of the various products and systems and what they offer for different customer segments.
• Perform product demonstrations as required, internally and externally.
• To identify interdependencies (resources, priorities, project deliverables etc.) and manage them to integrate seamlessly to the benefit of the customer.
• Together with Sales and operations support during the project initiation.
• To ensure that the ethos is engrained in the project.
• To ensure project and production success by managing the risks within the business
• Tracking and reporting of issues and concerns logged
• Resource planning and tracking - efficient resource utilisation.
• Management reporting (on a daily/weekly basis

QUALIFICATIONS, EXPERIENCE and KNOWLEDGE: (The requirements listed below are representative of the knowledge, skill, and/or ability required.)

• B Degree in project management or related 3year qualification
• 3 years experience in a technical or IT support role
• 3 years project management experience within retail, logistics, warehousing, supply chain or processing environment.
• Must have experience working with systems and software integration.
• Demonstrate excellent organisational and administrative skills.
• Must have excellent communication and interpersonal skills.
• Must have excellent attention to detail
• Must be able to work independently and adhere to deadlines and strict turnaround times.
• Must have business acumen and be able to communicate at all levels.
• Must be able to maintain existing and develop new customer relationships.
• Advanced level MS Office Suite
• Valid Code 08 drivers license

If you do not hear from us within 2 weeks after closing date, please consider your application unsuccessful.Letshalo HRRecruiter

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