Job Description

Our client is looking for a Service Delivery Manager to join their IT team to assist with ensuring proper operations in their IT Department. Daily obligations will include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.POSITION INFO:
Qualifications:

• BSc degree in Information Technology, Computer Science or relevant field.
• Proven 5-10 years work experience in an IT Lead, Technical Support, Desktop Support

, or similar role in an Enterprise environment. * Experience supporting a manufacturing or industrial environment would be a distinct advantage.

• Microsoft certification in (MCSE), (MOS), Linux, Cisco or similar technologies.
• General networking TCP/IP, DHCP, DNS (CCNA certified is preferred).

Requirements:

• Must have distinctive troubleshooting and problem-solving skills.
• Experienced with IT in manufacturing or similar industrial situations.
• Intermediate knowledge of Windows Virtual Machines.
• Advanced knowledge of Windows Server 2016 and above and Active Directory.
• Knowledge of ITSM processes (ITIL especially change / Incident).
• Ability to provide step-by-step technical help, both written and verbal.
• Work on projects aside to the day to day operations.

If you possess the skills and experience required for this role, we invite you to apply and become an integral part of an innovative team.If you are interested in this opportunity, please apply directly. For more IT jobs, please visitSimilar jobs you might be interested in:Location: Johannesburg
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