Job Description

With offices in Africa, Australia, Canada, Peru and the Philippines, Lycopodium proudly delivers high quality professional engineering and project delivery services globally, across the resources, infrastructure, and industrial processes sectors. By joining our global team and learning from renowned subject matter experts, we can offer you a diverse career that could take you anywhere in the world.


Reporting into the IT Operations Manager located out of our office in Brisbane, Australia, the individual will be responsible for:

The tasks you'll perform

Co-manage with the global IT Operations team, all site IT systems, backup, and server/network infrastructure, including firewalls, physical/virtual servers, network switches, WIFI access points, data storage mediums, end user computers, mobile devices, printers/copiers, UPS, RFID, and its related management solutions e.g., VMWare, Cisco Meraki, VPN solutions, SIP plans, Veeam. Co-manage with the global IT Operations team, all site domain services including DC, AD, GPO, DNS, DHCP, FTP, IIS, file/print services, MDT, remote desktop gateway. Co-manage with the global IT Operations team, Intune, providing asset discovery, disk encryption (BitLocker), onboarding and management of all computers with Helpdesk. Co-manage with the global IT Operations team, the Office365 technology stack. Storage management, this includes local storage and cloud storage e.g., SharePoint for all sites. Maintain the currency of site network diagrams for all sites. Co-monitor with the global IT Operations team, the uptime of all server and network related equipment via PRTG. Network management, including the maintenance of site main and backup Internet circuits, bandwidth management, vendor, and cost analysis for the African region. Remediate, and be primary POC for site cybersecurity, infrastructure, and application related matters for the African region and to a lesser extent the Americas region. Remediate, and make informed decisions as primary POC for all SOC escalated incidents during the African region work hours and to a lesser extent the Americas region. Co-plan and execute tech refresh and IT projects for the African region. Responsible for afterhours and in office hours patch management in collaboration with the global IT Operations teams, this includes workstations, servers, and networking devices in compliance with Australia's Essentials 8 Maturity Level 1 for FY24/25. Responsible for afterhours and in office hours vulnerability remediation in collaboration with the global IT Operations teams, this applies to critical application vulnerabilities flagged via the Vulnerability Management platform. Manage Active Directory user commissioning, decommissioning and group policy management in collaboration with the global IT Operations team, Helpdesk and HR. Contribute to an SLA of uptime of 99.9% for Lycopodium's global IT services across all sites, this translates to an unscheduled downtime of no more than 8.5hrs each year. Technical advisor to IT Project Manager and IT Operations Manager for all new project initiatives in relation to the African Region.

The expertise you'll bring

Information Technology Degree or similar.*

3 years of experience managing corporate Windows Server infrastructure*

3 years of experience managing corporate Network infrastructure*

Microsoft Certified Systems Administrator (MCSA) or equivalent will be advantageous.*

Cisco Certified Network Administrator (CCNA) or equivalent will be advantageous.*

Cybersecurity related qualifications and work experience will be advantageous.*

A minimum of 3 years in a similar role and minimum of 10 years in Information Technology roles*

Demonstrable experience working with networks including cloud access, VPN, Wi-Fi, telecommunications and network related security.*

Demonstrable experience working with security products such as mail, web, endpoint, identity, mobile devices, multifactor, SIEM & Log management software.*

South African Citizen or Permanent Resident*

Cape Town based*

Full-time office based*
Build and sustain positive relationships with all stakeholders, including clients, vendors and co-workers. Exemplify and encourage the core values and ethos of the business. High attention to detail and exceptional knowledge of information technology hardware and platforms for both on premise and cloud environments. Ability to work effectively with minimal supervision whilst consistently producing a high quality of deliverables. High attention to detail and exceptional knowledge of information technology hardware and platforms for both on premise and cloud environments. Demonstrated ability to work autonomously and collaboratively with colleagues across all business units. Good organisational and time management skills.

The benefits we'll provide

ADP/Lycopodium has a strong company culture focused on career progression and technical skill development. You can expect to be involved in a wide range of large projects whilst working amongst a team of highly skilled professionals.


We recognise that everyone is different and needs may change over the course of your career.

That's why we:

Invest in our people for the long-term, building a diverse and rewarding career, mentored by the best in the industry. Allow our people to balance work with other commitments, like family or study, offering flexible work arrangements. Are undertaking significant people and technology initiatives that will support the workplace of the future.
We encourage and value diversity and inclusion and welcome applications from all backgrounds regardless of gender, age, disability and ethnicity.

Our commitment to equal opportunity is embodied in our values of Respect, Integrity & Diligence. They are inherent in who we are, as individuals, and collectively as a Company.

As part of our commitment to providing the best possible care and service to you the candidate, we commit to respond to every applicant.

Please submit your CV by clicking the 'Apply' button.