Job Description

POSITION: IT Support Technician
LOCATION: Killarney Gardens, Western CapeThis group of companies is a well-stablished and reputable cold storage operator that provides management solutions for cold storage
of fruit and other perishable industries.
The Group has established a worldwide reputation in the field of stevedoring, transport, warehousing and other port related activities.
The company is active in no less than 25 ports spread across two continents and is integrated in a great number of industries.
We are currently in search of an experienced IT Support Technician to join our dynamic team.
The successful candidate will be based at Killarney and will report to the IT Manager.Key Responsibilities:

• Action all user desktop support requirements.
• Security Camera installations, setups and troubleshooting.
• Printer installations, setups and troubleshooting.
• Scanner installations, setups and troubleshooting.
• Veeam back-up monitoring and setup
• Setup of access points and handheld scanners.
• Kyocera printer management.
• Monitor systems and network (NETXMS) & troubleshooting.
• WAN & LAN network configuration.
• Palltrack

• Diploma in Information Technology or related field.
• 5+ years experience working with the various server and network technologies.
• Relevant certification i.e. A+ Certified, N+ certified or equivalent.
• Experience with Microsoft Windows and associated Microsoft server products (MCSA or equivalent).
• Experience with Active Directory, Windows server 2016, SQL server 2014, Remote desktop services (MCSE or equivalent).
• Experience with Office 365 (Microsoft 365 Certified: Fundamentals or equivalent, Power BI).
• Experience with VMware.
• Remote desktop services.
• Working knowledge of ESET, Fortigate, Paltrack, Mimecast and Qlikview will be beneficial.
• Perform standby duties.
• Travel to the various sites in Durbanville, Killarney Gardens and Paarl.
• Valid drivers license & own transport.

• Report writing skills.
• Ability to work under pressure.
• Disciplined, self-motivated and energetic.
• Excellent interpersonal and communication skills.
• Innovative.
• Ability to manage multiple tasks and projects simultaneously.

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