Job Description

My Client in the Northern Suburbs of Cape Town is looking for an IT Systems Administrator to join their Team.Responsible for ensuring computer systems are well maintained and operate reliably. Tasks include performing regular systems and security monitoring, handling backup procedures and helping set up, maintain and delete user accounts as required. Also responsible for developing and maintaining relevant procedures and standards. Must ensure that hardware and systems work as expected and maintain archives as needed. Additionally, provide technical support related to systems as needed. Also handle patches and upgrades to ensure optimal systems performance. The ability to be able to coordinate workflow is essential in this role. Strong communication skills are essential during troubleshooting procedures and reporting to managementMust be able to make suggestions for how to improve operations as necessary. Certification / diploma in network administration is required and at least 2 years' experience in a relevant role.Typical tasks include:Build, configure, and troubleshoot software and hardware enhancements, application deployments and infrastructure up-grades.Diagnose and correct computer systems issues.Provide hands-on system administration support, system maintenance and operations support.Recommend software and hardware enhancements.Oversee 3rd-party software vendors and IT services to get value for moneyDevelop and implement web & antivirus filtering policiesCoordinate IT plans, systems, policies, procedures and software specifications to satisfy business goals, quality standards and user needsPlan and schedule timelines for IT projectsDesign data backup and disaster recovery plans & ensure they are in placeReport to IT manager, complete tasks in assigned priority order, and update IT task list and project scheduleMaintain IT helpdesk / PM system and report back to users when tasks are completedAdminister network security, user access and software permissions & maintain a record of user system access.Maintain Windows and virtual servers (i.e. VMWare)Deciding on required computer hardwareCheck for & enforce network policy violationsDevelop network operating procedures and troubleshooting methods that reduce downtime and lower repair costs.Maintain SQL databasesMaintain Exchange & Mimecast email systemsEnsure regular backups of server and user data.Ensure all software updates are happening regularly.Setup and configure servers, hosts, DNS, routers, network policiesMaintain server health - disk space, memory capacity, defragmentation, archive superfluous filesEscalate intractable IT / software problems to vendorsMaintain company software licensing and ensure no unwanted software is installed on the networkMonitor remote access, DDOS and infiltration attempts from outside the network using hardware gatewayQuarterly testing of backups (restore to test server - need test server)Maintain 3CX phone system, phone address book, forwarding rules, auto-attendant recordings and IP phonesMonthly reporting on telephony costs and analysis of cellphone usage to identify abuse and recommend contract downgrades / upgradesMaintain internal web and app servers for web development, internal websites, automated reporting and shared applicationsEnsure website & Exchange security with SSL certificates, website firewalls, correct file permissions and access controlResolve software problems by working with users, network administrators, systems analysts, software engineers, and vendors.Required skills:MS SQL, MySQL,Windows & Android OS.MS Office (Excel, Word, Outlook, Powerpoint). Windows Server Admin. Active Directory, Group Policies, DNS, etc. Remote Desktop Services, Veeam & Windows Backups, VMware, Antivirus Admin Desirable skills:Cisco, Mikrotik, Unifi wireless, Yealink IP phones, 3CX, Mimecast, MS Dynamics GP, Cyberoam Gateway, Time and Attendance Software, Sage VIP Payroll, Linux, Apache Web Server, Wordpress & JoomlaMust be able to make suggestions for how to improve operations as necessary. Certification / diploma in network administration is required and at least 2 years' experience in a relevant role.Typical tasks include:Build, configure, and troubleshoot software and hardware enhancements, application deployments and infrastructure up-grades.Diagnose and correct computer systems issues.Provide hands-on system administration support, system maintenance and operations support.Recommend software and hardware enhancements.Oversee 3rd-party software vendors and IT services to get value for moneyDevelop and implement web & antivirus filtering policiesCoordinate IT plans, systems, policies, procedures and software specifications to satisfy business goals, quality standards and user needsPlan and schedule timelines for IT projectsDesign data backup and disaster recovery plans & ensure they are in placeReport to IT manager, complete tasks in assigned priority order, and update IT task list and project scheduleMaintain IT helpdesk / PM system and report back to users when tasks are completedAdminister network security, user access and software permissions & maintain a record of user system access.Maintain Windows and virtual servers (i.e. VMWare)Deciding on required computer hardwareCheck for & enforce network policy violationsDevelop network operating procedures and troubleshooting methods that reduce downtime and lower repair costs.Maintain SQL databasesMaintain Exchange & Mimecast email systemsEnsure regular backups of server and user data.Ensure all software updates are happening regularly.Setup and configure servers, hosts, DNS, routers, network policiesMaintain server health - disk space, memory capacity, defragmentation, archive superfluous filesEscalate intractable IT / software problems to vendorsMaintain company software licensing and ensure no unwanted software is installed on the networkMonitor remote access, DDOS and infiltration attempts from outside the network using hardware gatewayQuarterly testing of backups (restore to test server - need test server)Maintain 3CX phone system, phone address book, forwarding rules, auto-attendant recordings and IP phonesMonthly reporting on telephony costs and analysis of cellphone usage to identify abuse and recommend contract downgrades / upgradesMaintain internal web and app servers for web development, internal websites, automated reporting and shared applicationsEnsure website & Exchange security with SSL certificates, website firewalls, correct file permissions and access controlResolve software problems by working with users, network administrators, systems analysts, software engineers, and vendors.Required skills:MS SQL, MySQL,Windows & Android OS.MS Office (Excel, Word, Outlook, Powerpoint). Windows Server Admin. Active Directory, Group Policies, DNS, etc. Remote Desktop Services, Veeam & Windows Backups, VMware, Antivirus Admin Desirable skills:Cisco, Mikrotik, Unifi wireless, Yealink IP phones, 3CX, Mimecast, MS Dynamics GP, Cyberoam Gateway, Time and Attendance Software, Sage VIP Payroll, Linux, Apache Web Server, Wordpress & Joomla

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