Job Description

We are seeking a proactive and skilled IT Technician to join our VUKA Group Tech Hub. The ideal candidate will be responsible for providing IT support, managing user accounts, administering Microsoft 365 services, and ensuring smooth IT operations across the company.

Key Responsibilities

Provide technical support and troubleshooting for hardware, software, and network issues. Manage Microsoft 365 Admin Center, including Exchange, SharePoint, Teams, OneDrive, Co-Pilot and Intune. Handle user onboarding and offboarding, including account setup, permissions, and deactivation. Maintain security and compliance protocols, including MFA, access control, and licensing as instructed by the IT Manager. Manage IT asset inventory, procurement, and vendor coordination. Ensure documentation and knowledge base updates for IT processes. Assist IT Manager with IT projects, system upgrades, and implementations. Monitor and maintain backup solutions and disaster recovery procedures implemented by IT Manager.

Key Skills & Competencies

Strong knowledge of Microsoft 365, Active Directory, and Intune. Experience with troubleshooting Windows and macOS environments. Understanding of network administration (VPN, firewalls, routers, etc.). Excellent problem-solving and communication skills. Ability to work independently and within a team. Experience in IT asset management and procurement. Strong documentation and reporting skills.

Qualifications & Experience

[Preferred] Degree/Diploma in IT, Computer Science, or a related field. [Required] At least 2-3 years of experience in IT support or administration. Certifications (e.g., Microsoft 365, CompTIA A+, ITIL) are a plus.
Job Types: Full-time, Permanent

Pay: R15000,00 - R20000,00 per month

Application Question(s):

Do you have a valid South African ID or Work Permit ?(Study permit holders will not be considered)
Location:

Cape Town, Western Cape (Required)
Willingness to travel:

25% (Required)
Work Location: In person

Application Deadline: 2025/03/31