It Technician Cape Town
Stellenbosch, Western Cape, South Africa
Job Description
Established property organisation requires a IT Technician to support users by dealing with daty to day tickets and call outs; tracking assets and log required info, escalate issues for resulution.KPA's:
- Complete assigned tasks and keep ticket system updated with progress.
- Provide support in person, via phone & remote connection.
- Travel to local sites, using pool vehicle, to provide on-site support.
- Hardware - install, setup, configure & troubleshoot faults.
- Software - install, setup, configure. Troubleshoot faults with provider.
- Networking install, repair, configure & troubleshoot.
- Escalate priority, unresolved or repeated tickets.
- User training & assistance with boardroom connections
- Product research and purchasing.
- Stock control - capture, allocate, collect and stock take.
- Various admin duties incl: Capturing, reporting, document & record management.
- Must be able to work flexi hours when required.
- Must be punctual and reliable.
- Must be neat and presentable.
- Must have valid drivers license
- Able to manage a varied workload and meet deadlines
- Good interpersonal skills
- Experience advantageous
- Completing tickets within reasonable time.
- Accuracy of fully completed installations
- Ensuring tickets are resolved fully and dont need to be reopened.
Careers24
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1320463
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationStellenbosch, Western Cape, South Africa
-
EducationNot mentioned