Job Description

Role: IT TechnicianLocation: Durban - SAIndustry: FMCG - PackagingQualification:

• Must have Grade 12, Matric or NQF4 equivalent qualification.
• 3+ years of experience as an IT Technician
• Strong experience with Microsoft and Linux operating systems
• Proficiency in hardware and software troubleshooting and repair
• Experience with Pastel Partner and Pastel Evolution
• Excellent problem-solving and communication skills
• Ability to work independently and as part of a team

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment

Hardware and Software Installation:

• Install, configure, and maintain computer hardware, software, and peripherals, including desktops, laptops, printers, and servers.

Technical Support

• Provide technical support and training to end-users, either in-person or remotely, to resolve technical issues and ensure seamless operation of IT systems.

Troubleshooting and Repair

• Troubleshoot and repair technical issues with hardware, software, and networks, using diagnostic tools and techniques to identify and resolve problems.

Network Administration

• Manage and maintain our local area network (LAN), wide area network (WAN), and internet connectivity, ensuring optimal performance, security, and uptime.

Pastel System Administration

• Manage and maintain our Pastel Partner and Pastel Evolution systems, including data backups, software updates, and user administration.

IT Security

• Ensure compliance with IT security policies, procedures, and industry standards, including antivirus software, firewalls, and access controls.

Documentation and Reporting

• Maintain accurate and up-to-date documentation of IT systems, including hardware and software inventory, network diagrams, and technical guides.

Vendor Management

• Liaise with IT vendors, including hardware and software suppliers, to resolve technical issues, request support, and negotiate contracts.

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There are no costs associated with securing employment with us.

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