Configuring, Troubleshooting and Maintaining the IT Infrastructure (Servers, Switches, Firewalls etc)
Configure, Troubleshoot and Maintain End User Devices (Desktops, Laptops, Mobiles etc)
Managing Office 365 Users
Keep Infrastructure Documentation up to date (Asset Registers, Network Diagram etc)
Ensure Backups are Adequate and Running as per Disaster Recovery Plan
Comply with Company Policies and Procedures
Good Communication to Stakeholders
Ensure Secure Best Practices and Access Control are followed
Ensure Tickets are Prioritised/Escalated Efficiently and Closed within Scope
Manage 3 rd Party Installations
Off Season Tasks may vary from above
Updates on Project/Task Management Platforms are done
End User Cyber Security Awareness Training
Procure Stock Needed for Projects and Tasks
3 - 5 Years Relevant Experience
CompTIA A+ and CompTIA N+
Microsoft MCSA/MCSE
Additional Networking Certifications would be advantageous.
Between 3 - 5 Years
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