Italian Speaking Customer Sales And Service Representatives
Cape Town, Western Cape, South Africa
Job Description
Brief Job description
- provide superior airline reservation services to customers
- Duties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements.
- Native/ Advanced level Italian & English Language Skills
- Matric (Grade 12 or Equivalent qualification)
- Computer literacy at intermediate level
- No criminal record
- Experience in Customer Services / Call Centre / travel and tourism sector advantageous
- Demonstrated ability to resolve customer complaints and offer alternative solutions
- 8.5 - 9 hour shifts per day on rotation
- Shifts to be rostered from Mondays to Sundays including local and market public holidays
- Operational hours: 09h00 - 21h15
- Work from home or work at offices (located in V&A Waterfront, Cape Town)
- Work from home requires own Fibre fixed line internet connection & UPS solution at own cost
- Training: 4 - 6 weeks
- Probation period: 4 months
- Permanent, Full-time employment
- Market-related salary
- Work from home or at offices
- Paid Training
- Benefits:
- Employee assistance programme
- Health insurance benefit
- Provident fund
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Job Detail
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Job IdJD1344073
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned