Job Description

One of our Banking clients is currently looking for a Senior Jira Administrator to join their team. The initial contract runs until mid-December 2024, with the possibility of extension starting in January 2025. This is a remote role; however, the client may request in-office presence in Johannesburg on Tuesdays, subject to negotiation.Key Responsibilities

• Gather and analyze requirements for business processes, identifying opportunities to optimize and enhance the configuration and performance of JIRA, Confluence, and BitBucket.
• Provide application support for JIRA and Confluence to IT teams and the broader business.
• Possess a strong understanding of JIRA APIs and webhooks for integration and automation purposes.
• Offer ongoing support to JIRA and Confluence users, resolving issues and providing guidance.
• Collaborate with business users to evaluate JIRA and Confluence plug-ins, assess licensing needs, and manage the testing, installation, and configuration of plug-ins.
• Leverage design expertise to define JIRA workflows and associated screen schemes for complex, high-impact projects.
• Implement custom XML-based JIRA gadgets to extend platform functionality.
• Support, configure, and maintain JIRA plugins based on business requirements.
• Generate and maintain comprehensive documentation for JIRA workflows and processes to support operational runbooks.
• Create JIRA projects, queries, and reports as needed to meet business requirements.

Minimum Requirements

• 5 years JIRA Administration experience
• IT Qualification

Job Type:

• Contract

Workplace type:

• Remote

Location:

• Johannesburg, South Africa

Experience Level:

• Mid-Senior level

Please email:

Paracon