Job Description

Position Summary: - Understand individual sales and service goals and those of the Boutique and work towards fulfilling these objectives by providing outstanding customer service to each customer. Key Roles & Responsibilities: - Sell product range and achieve retail sales targets set - Achieve Items Per Transaction / ARS and mix of business goals set - Provide Jo Malone service experience to all customers and achieve service targets - Ensure team executes the Jo Malone service experience with every customer - Ensure that the Consultation Standards and Jo Malone Service Vision are adhered to at all times - Execute events according to the events guidelines - Maintain the Jo Malone image at the counter by cleaning counters, tester stands and displays - Merchandising of counter and displays - Duties specified by Boutique Manager or National Sales Manager - Ensure high standards of grooming, merchandising housekeeping and use of Jo Malone hygiene - Assist with ensuring adequate stock levels on the shop floor and stock rotation. - Ensure that the stock room is kept tidy and highlight any discrepancies or issues. - Undertake specific tasks as given by the Boutique Manager including administrative paperwork - Work in conjunction with team members and Boutique Manager to ensure efficient running of the Boutique - Maintain personal grooming to the standards as set by the Company - Only Jo Malone fragrance products are to be used during working hours. Qualifications Requirements: - Grade 12 - Retail Cosmetics Experience - Ability to work retail hours Job: Retail - Store Primary Location: Europe, Middle East, Africa-ZA-KZN-Durban Job Type: Standard Schedule: Full-time Shift: Variable Job Number: 2411560

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