Junior Analyst ? Complaints And Queries Resolution : Business Centre Department
Pretoria, Gauteng, South Africa
Job Description
To assist the department in handling complaints and queries from multiple sources, redirect complaints to external stakeholders, regulatory authorities and internal FSCA divisions in accordance with relevant protocols and management of the debarment register. The person appointed to this position will report to the Manager.Key Performance Areas:
- Assess complaints and queries received by the Department;
- Refer matters that do not fall within the scope of the FSCA to external stakeholders;
- Refer matters that fall within the scope of the FSCA to relevant internal stakeholders;
- Engage with internal and external stakeholders with regards to the activities of the Department;
- Engage with relevant internal and external stakeholders to facilitate the closure of various matters;
- Assist with the outreach projects; and
- Attend to administrative responsibilities of the Department as directed by the management team
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Job Detail
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Job IdJD1395770
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPretoria, Gauteng, South Africa
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EducationNot mentioned