Junior Client Services Representative
Johannesburg, GP, ZA, South Africa
Job Description
Business Unit:
BU Air & Ocean
Business Line:
BL A&O Others Transports
Target Hire Date:
2025-03-01
What You Can Expect
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Key Responsibility Areas:
Receive the indent from CS / Client / Agent, via e-mail Request origin station / trade lane to follow up with Supplier, Monitoring of rates Capture order in CargoWise, as & when provided by CS / KAM / Client Communicate with Origin / Trade Lane to ensure required action is executed via e-mail or telephone Request shipping documents and shipment details from Origin, to start the Clearing process at Destination Quality check the pre alert as to ensure the correct selling rates were applied and that all documents are present, bills, (air/ocean), suppliers' invoice, packing list, any certificates and origin agents' invoice Cross check estimates against actual shipment and verify in CargoWise Queries resolution Ensure client info is continuously updated in CargoWise
What You Bring:
Knowledge & Experience:
Matric or Senior Certification equivalent Computer literate Cargo Wise 1 experience Knowledge off all modes of transport - Air, Ocean, and Road Minimum of 2 years' experience in the freight forwarding industry
Skills & Attributes:
Good conceptual, analytical and numeracy skills Ability to resolve queries timeously Good communication skills Good time management skills High attention to detail Adjusting effectively to work with new structures, processes, and requirements Develop and sustain productive internal & external customer relationships Monitoring the results of assignments
Maintaining stable performance under pressure
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Job Detail
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Job IdJD1385958
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, GP, ZA, South Africa
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EducationNot mentioned