Junior Communications 1st Line Support

Port Elizabeth, Eastern Cape, South Africa

Job Description


Requirements:

  • Relevant IT/Telecommunication qualification advantageous.
  • 1yr or more Support experience
  • Microsoft OS Experience essential
  • Office 365 experience advantageous
  • SQL experience advantageous
  • Valid drivers license
  • Own reliable transport essential
Key Performance Indicators:
  • Provide 1st Line Support.
  • Customer interaction.
  • Knowledge of telecommunications and data devices essential
  • Knowledge of fibre and data infrastructure
  • Understanding customer requirements Workstation setup.
  • Update internal systems with all work carried out.
  • Update call administrators on progress.
  • Submit paperwork for month end.
  • Logbooks, hours worked on systems and confirm all is correct.
  • Assisting Sales team with quotes if needed.
Please consider your application unsuccessful should you not receive a response within two weeks of applying.

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Job Detail

  • Job Id
    JD1317756
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Port Elizabeth, Eastern Cape, South Africa
  • Education
    Not mentioned