Job Description

About the job Junior Finance Assistant (BPO/Call Center)Our clients team has a vast in-depth knowledge gained from years of real world delivery in large private and public companies, including many household brands. Their expertise spans across process improvement, lean management techniques, operations technology delivery and enhancing customer experience. Our client's purpose is to support the growth of UK businesses and increase operational efficiencies, through the deployment of flexible, rapid and low cost solutions that deliver real business outcomeRole OverviewOur client is launching new partnerships, and to ensure they set this up for success they are looking for an experienced Junior Finance Assistant. The primary responsibilities are to ensure that all sales & purchases made on behalf of the business are accounted for and reconciled accurately and to ensure high standards of process are being followed in the business.Job type: Full-time/PermanentLocation: Cape TownWorkplace: OnsiteRequirements

• Matric (Completed)
• Bachelor's degree in finance, Accounting or Business Administration- Advantageous.
• Must reside in Cape Town
• Must have a working smartphone device to complete 2 step verification when necessary.
• Minimum 6 Months proven working experience as a Junior Finance Assistant.
• 12 Months international BPO experience.
• Good knowledge of accounting and bookkeeping procedures.
• Familiarity with accounting software
• Hands-on experience with spreadsheets and proprietary software.
• Proficient in Excel/ MS Office.
• Experience of NetSuite/Sage 200 and other accounting software
• Prior experience in a customer-facing role or client management is advantageous.
• Good analytical and excel skills with excellent attention to detail.
• Have a demonstrable energy, flexibility, proactivity and a can do attitude.
• Proven ability of working to a high standard while multi-tasking
• Working accurately to deadlines
• Data entry skills along with a knack for numbers.
• Excellent communication skills with the ability to effectively convey technical concepts to non-technical stakeholders.
• Ability to work effectively in a collaborative team environment and adapt to changing priorities.
• Be able to work in a dynamic and fast paced environment
• Can work independently, and within a team, to achieve individual and departmental targets

• Credit Card & cash receipt reconciliation, resolving queries and resolving differences
• Respond to client queries in respect of bookings / refunds / charges
• Support the preparation and monitoring of ISO information as required
• Assist the credit controllers, including providing copy invoices to clients
• Resolving unallocated cash postings by getting additional information required from clients
• Managing the Finance Inbox, responding to queries both internal and external with an exceptionally high standard of customer service to both
• Processing client consolidated invoices ensuring the appropriate approval process is followed
• Provide quick and timely information to the Management Accountant/Financial Controller on sales/receipts
• Ensure adherence to timetable
• Identify areas of weakness in role to meet information needs of users and in doing so identify own training needs

Black Pen Recruitment