Job Description

Who are we?

MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella - all managed online. Category winners of the Mail & Guardian Top Companies Reputation Awards in 2014, as well as the Deloitte Best Company to Work For Survey 2011 and 2012 - were are passionate about our people. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way - free from worry and most importantly at peace with all the what-ifs of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay's core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!

Qualification, Experience, Requirements

• Degree or Diploma in Human Resources Management / Industrial Psychology / relevant behavioural science. Postgraduate qualification will be advantageous
• 3 years+ HR Generalist experience including responsibilities in IR, performance management and stakeholder engagement.

Skills

• Strong written and verbal communication skills
• Business acumen
• Good HR Consulting skills
• Ability to build and maintain good internal and external relationships
• Strong negotiation and interpersonal skills
• Strong presentation skills
• Strong problem solving and analytical skills. Ability to analyse and interpret statistical data/HR analytics
• Ability to conduct self in a professional manner at all times
• Ability to work with individuals and team
• High degree of self-management, displaying an organised and measured approach to the workload and the clients - strong planning and organising skills
• Project Management skills

Knowledge

• Knowledgeable about HR practices: recruitment, talent development, performance management, legislation, labour relations, leadership and organisational development, change management and remuneration.
• A strong understanding of HR legislation and requirements, and the ability to apply the relevant legislation in the work environment. Specifically, knowledge of employment practices & compliance (Labour Relations Act, Basic Conditions of Employment Act, Employment Equity Act, Skills development Act).
• Good knowledge and understanding of HR Best practices, policies and procedures.

Competencies

• Collaborates - building partnerships and working collaboratively and inclusively with others to meet shared objectives
• Client focus - building strong client relationships and delivering client centric solutions
• Drives results - consistently seizing opportunities and achieving results even under tough circumstances
• Flexibility and adaptability - rebounding from setbacks and adversity when facing difficult situations
• Cultivates Innovation - Creating new and better ways for the organisation to be successful
• Courage
• Manage complexity
• Ensures Accountability
• Plans and aligns
• Interpersonal savvy
• Stakeholder management

Key Responsibilities

The Jnr HRBP will partner with assigned business area, supported by the Group HR Shared Service Centre and Group Centre of Expertise (COE), attending to:

1. Recruitment & Induction

• Assists management with the development of Job Profiles and Specifications
• Advertising of vacancies
• Shortlisting of CVs and conduct interviews in partnership with the relevant hiring manager
• Timeous induction and onboarding of recruits

2. Administration and Reporting

• Completes all letters, contracts, and benefits documentation in an accurate and timely manner
• Provides regular and thorough HR reports to assigned business areas and HR leadership team
• Payroll administration
• Conduct exit Interviews

3. Talent Management

• Ensure all employees have a Personal Development Plan in place
• Assist with the Talent review process in the Business Units and outcomes from this process

4. Business Partnership

• Develop a good understanding of the business to partner at the right level and influence HR-related decisions
• Provide advice and guidance on HR matters to managers and employees across the business area on HR related matters and escalate where necessary
• Drive actions with the support of the relevant CoE and MiWay HR Leadership
• Refer employees to the Employee Assistance Program, when required
• Drive Employee wellness initiatives

5. Performance management

• Assist Business Unit managers in the performance management process (contracting, appraisals, performance improvement plans, etc)
• Continuous education regarding the performance management process

6. Culture and Engagement

• Assist with change management interventions in the Business Unit
• Responsible for the execution of the culture and engagement survey in respect to participation, feedback to business, action planning
• Partner with businesses regarding Organisational Design and Development

7. Learning and Development

• Assist Business Unit managers and the Learning & Development (L&D) Department with discussions regarding work-related and post-graduate study aid (candidate approval) as well as the placement of learners and graduates
• Assist with L&D programmes and putting interventions in place in consultations with L&D to address those needs that cannot be addressed through generic programs

8. Employee Relations

• Provide sound advice to ensure the organisation complies with best practices and legislative issues
• Provide support to line managers in dealing with disciplinary, incapacity, and grievance matters
• Act as the primary point of contact for managers and employees for policy and procedure.
• Deal with all appeals from disciplinary proceedings in line with the disciplinary code
• Pro-actively addressing training needs in consultation with relevant COE and MiWay HR Leadership

9. Remuneration

• Facilitate remuneration processes in Business Units including creating awareness of employee wellness offerings, job evaluation, etc.

What will you do?

Specialist in one or more areas of the human resources function within a branch or division of an organisation. Could include manning, recruitment, research, industrial relations, remuneration, employee assistance, training. Undertakes projects associated with human resources.

What will make you successful in this role?

Qualification and Experience

Degree or Diploma with 2 to 3 years human resources experience, or qualified by extensive experience.

Knowledge and Skills

Human Resources Administrative Support

Strategic Human Resources Planning and Implementation

Change Management

HR Best Practices

HR Compliance

Personal Attributes

Courage - Contributing independently

Plans and aligns - Contributing independently

Manages complexity - Contributing independently

Ensures accountability - Contributing independently

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing independently

Being resilient - Contributing independently

Collaborates - Contributing independently

Drives results - Contributing independently

Customer focus - Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Deadline to apply: 09 February 2024.

Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

Sanlam