Junior It Engineer

Johannesburg, Gauteng, South Africa

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A leading HR and Payroll company based in Sandton, is currently looking for a junior IT engineer.Duties:

Analyzing and interpreting the requests to ensure the classification, prioritization and escalation of the requests are correct.
Work closely with other teams to ensure the quick resolution of faults and the user and/or client are kept updated on the progress in relation to the resolution of the fault.
Identification of failures and short-comings in the current processes and escalate with recommendations.
Addressing the issues logged by the clients in a professional and timely fashion.
Be responsible for receiving, validating and logging service requests.
Tracking and updating logged requests.
Service Desk / Server / Desktop Support
Ability to troubleshoot hardware and software issues around Microsoft and Linux technologie
Ability to research and solve problems/challenges on a day to day basis
Must be able to adapt to change (Infrastructure and Environment)
Need to travel to client's site

Experience:

Requirements:Need a valid drivers' license and reliable means of transport.Qualifications:

Remuneration:

Send your CV to hr5 (at) peopledimension (dot) co (dot) za.

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