Key Duties and Responsibilities:xc2xb7Installing and configuring computer hardware, software, systems, networks, printers and scanners. xc2xb7End user support (telephonic) xc2xb7Provide technical 1st line support to Footgear staff and stores. xc2xb7Monitoring and maintaining computer systems and networks where relevant. xc2xb7Provide support on Windows, Android and Apple operating systems xc2xb7Setting up accounts for new users. xc2xb7Repairing and replacing IT and related equipment as necessary. xc2xb7Provide after hours and weekend support on a rotational basis. xc2xb7Administer and enforce IT security controls and measures. xc2xb7Responsible for self-education around FG service Desk system (Atlassian Service Desk) and related applications.Essential Experience:
Grade 12 (Matric) or equivalent
IT Diploma or MCITP/MCSE (Advantageous)
A+, N+
At least 1 years experience working in a technical support role
Experience in all latest Microsoft OS and related applications / environments
Microsoft operating systems (Win 10) and Office/Office 365, Android and IOS (Apple)
Proven, credible retail experience will be an added advantage
Closing Date: 10 September 2024NB: Applications received after the closing date will not be considered.