Junior It Support Technician (contract Position) Wynberg Sandton Jhb
Johannesburg, Gauteng, South Africa
Job Description
Knowledge and skills Required:
- A technical, logical thought process
- Problem-solving skills
- An ability to stick to strict deadlines
- An ability to priorities wok
- Be able to manage self and workload
- A keen eye for detail
xc2xb7End user support (telephonic)
xc2xb7Provide technical 1st line support to Footgear staff and stores.
xc2xb7Monitoring and maintaining computer systems and networks where relevant.
xc2xb7Provide support on Windows, Android and Apple operating systems
xc2xb7Setting up accounts for new users.
xc2xb7Repairing and replacing IT and related equipment as necessary.
xc2xb7Provide after hours and weekend support on a rotational basis.
xc2xb7Administer and enforce IT security controls and measures.
xc2xb7Responsible for self-education around FG service Desk system (Atlassian Service Desk) and related applications.Essential Experience:
- Grade 12 (Matric) or equivalent
- IT Diploma or MCITP/MCSE (Advantageous)
- A+, N+
- At least 1 yearsxe2x80x99 experience working in a technical support role
- Experience in all latest Microsoft OS and related applications / environments
- Microsoft operating systems (Win 10) and Office/Office 365, Android and IOS (Apple)
- Proven, credible retail experience will be an added advantage
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Job Detail
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Job IdJD1346372
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned