Job Description

Objectives of this Scope of Work
The main purpose of this position is to take responsibility for the development and maintenance of the client cases for automation using Microsoft Power Platform low-code or no code tools. The tools include Microsoft Power Apps, Microsoft Power Automate, Microsoft Power Virtual Agent and Microsoft AI Builder.

The development and maintenance will include, but is not limited to:
Delivery of solutions based on an agile methodology (scrum).
Adopt the Microsoft best practices for delivery of business process automations.
Adhere to security standards of the client.
Participate in sprints to delivery minimum viable products (MVPs) to business.
Conduct bi-weekly development reviews with business units.
Participate in retrospectives to improve development process.
Document proposed business solutions.
Manage code releases.
Compile Release Notes
Compile Change Request documentation.
Adhere to the client Change advisory board standards.
Perform developer and user acceptance testing.
Perform process profiling and assessment (if needed).
Perform after hours support, when required.

Scope of Services Definition
The successful candidate will be responsible for the following key performance areas:
Development and Support of Microsoft Power platforms solutions
Resolve logged service, incident and problem requests (aligned to client RPA CoE SLAs to business)
Resolve simple and medium complexity development requests
Perform bug fixes across the Microsoft Power Platform developed solutions.
Ensuring business continuity with respect to all business activities linked to the power platform automations developed.

To be considered for this position, candidates must have:
a Diploma in IT, or an equivalent qualification
Good understanding of coding principles
Knowledge of the software development lifecycle
Good understanding of software development
Basic knowledge of working in a low code environment
basic knowledge of:
VBA Skills
Competencies:
analytical skills
service orientation
decision making
verbal and written communication
time and work management
problem solving and analysis,
contribute to team success,
solid knowledge of the Software Development lifecycle; and coding
Motivated self-starter
Qualifications/ Certification:
a Diploma in IT, or an equivalent qualification.
a B degree in Computer Science/Information Systems or equivalent
The following will be an added advantage:
Professional Services - Demand Challenge Desk
Microsoft Power Platform Certification
Key deliverables:
Producing the following artefacts:
Process Definition Document (PDD)
Software Design Document (SDD)
Unit testing document
Operational handbook (OHB)
Deployment documents (PDI)
Release Notes
Change Request documentation,
Working Microsoft Power Platform Automations

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