Junior Process Analyst (jhb/cpt)

Johannesburg, Gauteng, South Africa

Job Description


We are seeking a detail-oriented and proactive Junior Process Analyst to join our Process Optimization team. The successful candidate will assist in:

  • Deriving and documenting detailed work instructions (Standard Operating Procedures) from defined Business Processes.
  • ...
POSITION INFO:We are seeking a detail-oriented and proactive Junior Process Analyst to join our Process Optimization team. The successful candidate will assist in:
  • Deriving and documenting detailed work instructions (Standard Operating Procedures) from defined Business Processes.
  • Analysing, improving, and streamlining our business processes to enhance efficiency and customer satisfaction.
This is an excellent opportunity for someone looking to grow their career in a dynamic and innovative digital environment.
  • Bachelor's degree in Business Administration,
, Information Systems, , or a related field. * 0-2 years of experience in process analysis, business analysis, or a related field (internships and academic projects are considered).
  • Strong analytical and problem-solving skills.
  • Proficiency in process mapping and analysis tools (e.g., ARIS, Microsoft Visio, Lucid chart).
  • Excellent written and verbal communication skills.
  • Ability to work collaboratively in a team environment.
  • Attention to detail and organizational skills.
Process Analysis:
  • Assist in analysing existing business processes and workflows to identify inefficiencies and areas for improvement.
  • Document current processes using, BPMN and UPN process maps.
  • Document detailed Standard Operating Procedures (SOPs) for as-is processes.
  • Validate SOPs with SMEs and Product Owners.
  • Classify and publish SOPs to the Bankxc3xa2xe2x82xacxe2x84xa2s defined repository.
Process Improvement:
  • Work with senior analysts to identify process improvement solutions.
  • Assist in designing and testing new processes, and monitoring their effectiveness post-implementation.
Stakeholder Collaboration:
  • Collaborate with various departments to gather information, process and activity details, and understand process challenges.
  • Communicate findings and recommendations to stakeholders clearly and effectively.
Reporting and Documentation:
  • Prepare reports and presentations on process improvement findings and recommendations.
  • Maintain accurate and up-to-date documentation of process changes and improvements.
Continuous Learning:
  • Stay updated with industry trends and best practices in process analysis and digital banking.
  • Participate in training and development programs to enhance skills and knowledge.
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Job Detail

  • Job Id
    JD1324074
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, Gauteng, South Africa
  • Education
    Not mentioned