Job Description

As the Junior Digital Project Manager youll be leading the Website Content Management Team and make sure our digital projects exceed expectations. From managing detailed project plans, budgets, and timelines to optimizing operational processes, youll be at the heart of everything that keeps our work running smoothly.With a sharp eye for detail and excellent communication skills, youll wear many hats: problem-solver, collaborator, plan-maker. Whether it's juggling priorities or liaising with clients, IT, stakeholders, and suppliers, youll be the glue that holds our projects and tasks together. Were looking for a candidate who truly understands digital systems, especially the CMS environment, and can excel in our fast-paced, high-stakes environment.Our Cape Town Agency is searching for a proactive, detail-driven Junior Digital Project Manager to become an essential part of our Development Department.In this role, you'll be managing CMS operations, ensuring seamless updates and efficient workflows. You'll also get the chance to partner closely with our Lead Digital Project Manager, jumping into exciting projects that shape the digital landscape for some of South Africas biggest brands.Role Overview:As the Junior Digital Project Manager youll be leading the Website Content Management Team and make sure our digital projects exceed expectations. From managing detailed project plans, budgets, and timelines to optimizing operational processes, youll be at the heart of everything that keeps our work running smoothly.With a sharp eye for detail and excellent communication skills, youll wear many hats: problem-solver, collaborator, plan-maker. Whether it's juggling priorities or liaising with clients, IT, stakeholders, and suppliers, youll be the glue that holds our projects and tasks together. Were looking for a candidate who truly understands digital systems, especially the CMS environment, and can excel in our fast-paced, high-stakes environment.Key Role & Responsibilities:

• Have a solid understanding of platforms and technologies used by the team.
• Act as the primary point of contact for updates, integrations, or leaflet requirements.
• Capable of uploading content and publishing via CMS.
• Take full ownership of multiple projects, ensuring timely delivery and meeting all requirements.
• Define project scopes and draft functional specification documents for the development team.
• Create and manage project briefs to guide the development process.
• Collaborate with the digital design, development and client IT team to ensure all digital asset needs are met.
• Collect and interpret client feedback, translating it into actionable tasks.
• Assign tasks and allocate resources efficiently.
• Create and manage detailed project timelines with key milestones.
• Plan and execute product and website testing for quality assurance before releases.

eCRM Project Management:

• Oversee the creation, development, and delivery of direct client communications.
• Manage and collaborate with third-party suppliers for email, SMS, WhatsApp, and digital direct marketing.
• Ensure efficient turnaround from design to final product for communications.
• Maintain data hygiene is briefed in with the developer and ensure compliance with POPIA requirements when handling data.

People Management:

• Collaborate with clients, IT, and internal teams to address technical challenges in content delivery.
• Attend and contribute to client and internal meetings and presentations.
• Build strong relationships internally, externally, and with third-party professionals.
• Handle quick-turnaround requests from clients, ensuring expectations are met.
• Provide daily updates and liaise with clients and internal teams on project status and opportunities.
• Participate in internal meetings with account managers, designers, developers, and other stakeholders.

Finance Management:

• Ensure Cost Estimates and POs are being prepared and billed in conjunction with finance billing timings.
• Monitor and maintain billings instructions and forecasts.
• Work with finance teams to make sure all internal and client tools and platforms are billed and renewed in a timeous manner.

Minimum relevant experience required:

• Understanding of web friendly formats, specs and requirements.
• Professional experience required in website content management and maintenance or in an online, digitally related field.
• Experience in digital marketing activities and E-mail marketing campaigns.
• Understanding of the digital eco-system and digital platforms outside of website (WhatsApp, social platforms etc.)
• Team and people management.

The nature of our technology:

• Adobe Experience Manager CMS
• WordPress/Shopify
• FileZilla
• Flipping Book (any desk)
• Mailchimp/Everlytic
• Workbook
• Figma/Photoshop (basic photoshop sills required)
• Microsoft Office
• Microsoft Teams

Skills/Attribute Requirements:

• Strong organisational skills especially with regard to team and time management.
• Excellent communication skills as you will be explaining technical site issues to non-technical teams
• A love for problem-solving and lateral thinking.
• Proven ability to manage multiple projects concurrently under tight timelines in a dynamic fast paced environment while maintaining communication and attention to detail.
• Excellent command of the English language - both verbal and written

Minimum education requirements:

• High school qualification minimum requirements.
• Completed Diploma in project management or relative technology field.
• At least 2 years experience in project management role for a development team, agency or division.

99 Cents