Job Description

ABOUT US

Africology's journey is one of resilience, family values, and a commitment to natural healing. Founded by Renchia Droganis during a time of personal adversity, Africology began with a passion for harnessing the power of botanical therapies. What started as a single mother's effort to create meaningful, chemical-free skincare has grown into a family-run business present in leading hotels and spas worldwide. Guided by a deep respect for nature, every product is crafted with care, reflecting Africology's dedication to authentic beauty and environmental preservation.

DUTIES & RESPONSIBILITIES

KEY PERFORMANCE INDICATORS

: but not limited to

Sales Data Capturing:

Accurately capture and process sales transactions from platforms such as Shopify. Ensure that sales data is entered and reconciled in DEAR and Xero systems. Maintain up-to-date records of sales orders, payments, and invoicing. Monitor and track sales performance, highlighting discrepancies or issues to the Finance Manager.

Sales Reports & Analysis:

Generate daily, weekly, and monthly sales reports, analysing trends and performance. Assist in the preparation of sales-related financial summaries. Provide insights into sales patterns to assist with business planning and forecasting.

Integration & Data Entry:

Ensure smooth integration of sales data between Shopify, DEAR, and Xero. Work with sales teams to ensure proper documentation of all sales transactions, ensuring data accuracy.

Basic Bookkeeping for Sales Transactions:

Apply bookkeeping knowledge to reconcile sales and cashflow in Xero. Assist in managing accounts receivable, ensuring timely and accurate invoicing. Track and process returns, exchanges, and refunds, applying necessary adjustments in the financial system.

Customer Support:

Liaise with the sales and customer service teams to resolve any sales-related queries or issues. Provide support in managing customer accounts, ensuring accurate billing and invoicing.

Collaboration with the Finance Team:

Work closely with the Finance Manager to ensure seamless financial operations. Assist with month-end and year-end processes, ensuring that sales data is accurately reflected in financial reports. Support the preparation of audit documentation as required.

Process Improvement:

Identify opportunities to streamline sales data capturing processes for improved accuracy and efficiency. Provide recommendations for improving sales reporting and bookkeeping integration.

Compliance & Best Practices:

Ensure adherence to company policies and accounting standards for all sales and bookkeeping activities. Stay up to date with changes in relevant financial and sales systems to maintain best practices.

QUALIFICATION AND EXPERIENCE

QUALIFICATIONS:

Matric Bookkeeping Qualification - Advantage

EXPERIENCE:

Previous experience in sales or a sales support role. Experience with DEAR, Shopify, and Xero. Basic knowledge of bookkeeping principles. Strong attention to detail with a proactive approach to problem-solving. Ability to work independently and collaborate with a team. Excellent communication skills, both written and verbal. Highly organized and capable of managing multiple tasks and deadlines.

KEY SKILLS AND ATTRIBUTES

Absolute discretion and confidentiality in all matters. Ability to thrive under pressure. Well-spoken, professional, and client focused. Detail-oriented with a commitment to excellence. Excellent verbal and written communication skills.

REMUNERATION / BENEFITS

SALARY:

R 13 000. 00 - R 16 000. 00 per month (Depending on Experience)

WHY JOIN US

Competitive compensation package. Opportunities for career growth and advancement. A dynamic and collaborative work environment. Commitment to quality, safety, and environmental responsibility. Flexibility to work shifts, weekends, and public holidays as required.
If you are ready to embrace a challenging and rewarding role within the natural skincare and wellness industry and possess the required skills and experience, we encourage you to apply. Africology is an equal opportunity employer, welcoming applications from individuals with diverse backgrounds and experiences. We are excited to welcome a passionate team member who shares our commitment to crafting authentic beauty products rooted in nature and holistic wellness.

Duties and responsibilities are not limited to the above job specifications, and additional requirements and instructions must be adhered to and complied with as needed and within legal limits. Duties, responsibilities, requirements, and/or instructions may change at any time in accordance with business or operational needs.

Job Type: Full-time

Pay: R13000,00 - R16000,00 per month

Application Question(s):

Do you have experience in working with DEAR, XERO, SHOPIFY?
Work Location: In person