Job Description

My client a leading and well known company requires a competent and experienced Traffic Coordinator to be based on the premises in Woodstock., Cape TownResponsibilities:

• To assist in Content pipeline management and ensure that content meets the client and companys standards, and is completed within the agreed SLA
• Assist Traffic Manager with movement of content through production lifecycle / workflow, including daily assessment and resource allocation.
• Ensure correct output and packaging of content for delivery to Company clients

KEY PERFORMANCE AREAS

• Monitor the progress of content process and ensure delivery / syncing to retail teams within SLA
• Assist in updating Retail trackers per division for SRC
• Error report analysis and investigation resolving customer/system rejections and errors
• Timeous resolution of content and image queries from content and retail team
• Pre-load checks for received content requests
• Creation, prioritisation and assignment of tasks within the content work

COMPETENCIES REQUIREDKnowledge:

• Resource allocation, monitoring and reporting
• Workflow management processes and tools
• Knowledge of ecommerce data/image standards/processes
• Very good working knowledge of Excel

Behaviours and attributes:

• Multitasking / handle multiple projects and areas and focus
• Attention to detail
• Good communication skills
• Analytical with strong problem-solving skills
• Initiative
• Service driven
• Self-motivated and self-disciplined
• Exceptional time management, metric and deadline-driven
• Systems and standards orientated
• Must be criminal clear
• Must reside in the Western Cape

Experience:

• A Tertiary qualification is advantageous
• Matric ESSENTIAL
• 2 to 3 years experience in a fast-paced e-commerce content environment

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