Karri Account Manager

Cape Town, Western Cape, South Africa

Job Description


About KarriKarri is a fast growing school payments business on a mission to make school payments quick and simple for both our schools and their parents. Hundreds of schools are using Karri across South Africa. By joining Karri you will have the opportunity to be a part of our rapidly growing and proudly South African FinTech team. Join us and play a pivotal role in bringing accelerated adoption of Karri to schools in Gauteng.As part of our sales and account management team we will look to you to present, promote and sell Karri to schools in and around the Gauteng area, while also developing and deepening positive business and customer relationships with current client schools.As a Sales Representative and Account Manager, you will:

  • Build your Sales Pipeline: Identify, engage with, and sign (close) new prospective client schools within your sales region. This can include cold calling, attending relevant conferences, hosting product demonstrations at SGB meetings, pitching to multiple key decision makers over a series of weeks.
  • Onboard & train newly signed clients. This includes scheduling product training sessions with school-end users, collaborating with several school stakeholders to ensure our partners understand how to explain and use Karri with their teachers, coaches, and parents.
  • Maintain current client school relationships. More than just offering customer support, you will be expected to engage with current clients quarterly (at minimum) and present new, innovative ways for our client schools to adopt Karri in their day-to-day functions.
  • Work within our CRM system, to manage, track and update changes in your sales and account management pipeline.
What youll have in your background
  • Previous success in a B2B sales and account management role; travel or remote sales experience a plus.
  • Strong communication skills via phone and email, especially in a cold call environment.
  • Previous experience with CRM systems.
  • Strong computer literacy preferably with an understanding of payment applications.
  • Ability to organise and manage ones own time and meetings strategically and effectively.
Realities of the RoleWorking in a remote sales role and with education partners, some days might feel monotonous while others will be very high energy. The process of getting schools to take on a new system can be a challenging but hugely rewarding process. Buy-in has to come from multiple stakeholders. Oftentimes, you will need to be managing multiple schools in various stages of the sales pipeline and their growth in using Karri in their school.Working at Karri is exciting and we are treading new territory in the Education technology industry. As a sales agent, you will have the opportunity to contribute significantly to the companys growth during this pivotal time.What will help you to find success in this role:
  • Influential and outgoing personality
  • A positive and persistent attitude is a must in a sales process that can sometimes feel slow-going.
  • Resilience; you arent beaten down when faced with rejection or challenge.
  • Attention to detail and a strong foundation of the basics. E.g. Your meetings are scheduled and executed strategically, your CRM is updated, and travel time is planned to support your weekly/monthly priorities
  • A consultative sales and customer service mindset; you have a strong desire to draw out feedback from our clients and can present creative ways of solving problems our schools face, especially post-launch
Qualifications:
  • Tertiary education valued, but not essential.

Karri

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Job Detail

  • Job Id
    JD1392053
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned