Momentum, a financial services provider of choice since 1966, known for its entrepreneurial spirit and innovative culture is committed to wealth creation and preservation, insurance, and income protection for all our clients. We do this through our understanding of the retail insurance, savings, and investment markets in SA.
Disclaimer
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Role Purpose
The Key Account Manager is responsible for engaging and enabling a selected group of key accounts to promote the Momentum product suite whilst propelling the expansion of the key accounts business and cultivating and extending the relationships. Building meaningful relationships with identified Key Account IFA businesses is a strategic focus and initiative for MDS.
Requirements
Qualifications:NQF 7 Degree in Business Management.
A BCom or BCom Honours degree. (preferred)
Certificate in Financial Planning or working towards it. (advantageous)
Experience:
5-10 years' experience in corporate business development / corporate client service, sales or marketing within a financial services environment.
2-3 years' experience in key account management or relevant client relationship management experience.
Duties & Responsibilities
Engaging:Acquire a thorough understanding of the Key Account's own strategic objectives, initiatives, needs and requirements.
Plays a pivotal role in comprehending the requirements.
Successfully control, execute, monitor, and communicate Key Account engagements.
Enthusing:
Delivering customised solutions per key account
Create an action plan per Key Account indicating specific objectives, key deliverables with milestones and dates identified for the next 12 months to implement value proposition elements.
Create and manage the alignment between Key Account Management (KAM), Head of Distribution (HOD), and the regional teams.
The Key Account Manager will also need to provide support and resolution of queries in their areas of responsibility, as well as build and manage excellent client relationships.
Enabling:
Create a profile per Key Account, providing all stakeholders with a clear understanding of the Key Account.
Socialise the objectives and action plan to internal task team and all stakeholders.
Drive the implementation of value proposition elements with various internal business areas and sales areas to execute on the action plan.
Communicate progress on the implementation plan with all stakeholders.
Develop and maintain and facilitate productive and collaborative working relationships with all stakeholders.
Contribute to the budget planning process and identify opportunities to enhance cost effectiveness and increase operational efficiencies.
Manage financial and other company resources under your control with due respect.
Empowering:
Interrogate performance reports per key account to identify areas of opportunity and potential risks
Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
Identifies new opportunities and make recommendations to improve client service and partnership to achieve business outcomes.
Enables the growth of new business sales and achieves set targets for key accounts.
Competencies
Deciding and Initiating Action
Leading & Supervising
Working with people
Relating and Networking
Persuading & Influencing
Presenting & Communicating information
Analysing
Formulating strategies & concepts
Plan & organizing
Adapting & respond to change
Coping with pressure & setbacks
Achieving personal work goals & objectives
* Enterprise & Commer thinking
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