Job Description

My client a leading and well known Company based in Ottowa South, Durban is seeking to emplpy an experienced and qualified Key Account Manager to join their team.

CORE PURPOSE OF THE JOB

To increase business capacity by effectively marketing the business unit and its products to new and potential customers with a view to forging strong rewarding relationships.

To achieve / exceed targets / budgets aimed at growing sustainable sales and profits of the Business Unit and organisation through the development of business partnerships, which provide a total communication solution to the client.

Nature and Scope of the Job

Identify and develop new business. FMCG/retail market Working with budgets

Requirements:

Needs to understand POS Creative brand knowledge ESSENTIAL

Knowledge of printing process and techniques Knowledge of plant capability and machine specifications Able to take customer through quotes in detail

A relevant Tertiary Qualification is ESSENTIAL

At least 5 years experience in a similar role

Must be Durban based

SA Citizens only

Must be Criminal Clear

Must have a valid drivers license

Behaviours and attributes:

Good listener, attention to detail, service driven, influential, sincere, 24 hour on call approach, ability to handle deadlines and stress, resilient to criticism/rejection, ability to understand customers needs, self confidence, determined, self motivated, mature, self disciplined, good time management, dedicated, passion for product and customers requirements, professional pride, can do team based attitude, ability to motivate others.

Experience:

At least 3-5 years experience a senior management level Management levels:

Ability to interact at senior management level High level relationship building a critical component

Computer ability:

High-level computer skills to enhance support work and interaction with the client and plant and manage workflow through Company systems.

Contact Relationships

Internal: Estimators, production planners, order entry clerks, sales support personnel

External: Customers

DIMENSIONS OF THE JOB

1. Types of products: Free standing units (perm, semi-perm and temp); parasite units; dump bins; carry boxes; counter units; wobblers; aislebanners; Litho, Digital, outdoor

2. Market segments:

Examples are: pharmaceuticals. FMCG, food and beverage packaging, health and beauty care Key Performance Areas Achieving Sales and Business Development Objectives

Actively seek out new and potential business

Proactive in converting clients occasional business to long term contractual business for the business unit.

Ensure the maintenance of contracts for the business unit

Ensure the maximum extraction value from clients

Achieve and Exceed sales targets and budgets

Comply with sales plan

Contribute to weekly sales report meetings

Develop strategic business plans

Conduct market research of business opportunities/ use of technology

Develop and maintain relationships with key clients

Formulation and implementation of account development plans

Prepare and present plan to achieve objectives (key account plan).

Establishing and achieving objectives for new / existing call activity.

Credit management.

Identify new potential products and new market niches

Maintain Effective Communication

Share knowledge with other sales persons and draw on skills of experts where required to fulfil customer requirements.

Effective communication with production, internal sales support, estimating and manager.

Advise management about market conditions, brand / product performance and competition affecting targeted industries.

Provide manager with weekly sales report

Track and report on key sales indicators to Sales manager.

Resolving production and product issues with customers.

Develop Knowledge and Skills

Study the operations and performance of accounts and analyse competitive activity.

Maintain industry and account database.

Establish (with senior management) job development objectives and carry out plans to achieve them.

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