Job Description

A Leading Global Provider dealing with advanced analytics and technology solutions in the Pharmaceutical industry is seeking a Key Accounts Manager for the Pharmaceutical BusinessJob Purpose:

• Fosters sustainable and profitable partnerships with major clients by developing and maintaining multiple stakeholder relationships within each account, and by leveraging company solutions to add value and identify new business opportunities and ultimately grow revenue.

Requirements:

• Matric / Grade 12
• Bachelor's Degree
• MBA or similar post graduate qualification would be preferred and considered an advantage.
• Typically requires 5+ years of prior relevant pharmaceutical/healthcare industry experience, ideally in multiple roles such as Sales (required), Account Management (preferred), Marketing (preferred) and Business Operations/Analytics (preferred).

Skills and Abilities:

• Industry knowledge: Understanding of the nuances of the South African healthcare sector
• Emotional intelligence: Connect with and effectively manage all client and internal engagements
• Problem solving and analytical: Basic analytical ability to assess challenges and provide solutions
• Collaborative: Works well with others to proactively meet client needs and drive success
• Action and deadline orientated: Operates with a sense of urgency in a deadline-orientated environment
• Learnability: Strong ability to expand their knowledge base and continuously grow
• Attention to detail: Detail-orientated, but not at the cost of slowing down progress
• Strong communicator: Articulate an ability to effectively express themselves

Key Job Functions:

• Effectively establishes and grows business-critical relationships with multiple stakeholders (typically business intelligence, marketing, sales management at a senior to executive level) within assigned accounts.
• Develops and maintains a comprehensive body of knowledge of the client's business evolution, portfolio, policies, markets, financial performance, buying processes and overall operational dynamics.
• Understands the key current and future priorites of the client to achieve or exceed the assigned revenue and growth goals in assigned accounts.
• Based on long-term partnership with client, acts as a knowledgeable advisor on marketing, market research, sales management, industry issues, trends and company product, consulting and service capabilities.
• Anticipates clients needs and, in collaboration with company consulting and other enabling departments, develops and presents proposed solutions to client's complex business issues.
• Identifies and leads the pursuit of the targeted new business and contract expansion opportunities within assigned accounts.
• Represents the company to the client and the client to the company in all sales related activities.
• Monitors client satisfaction with all deliverables and works with Consulting, the Sales Operations Specialists, Query Resolution Management and other enabling departments to achieve and maintain a high level of customer satisfaction.
• Effectively manages all contract renewals, subscriptions and all negotiations (based on a proactive contract strategy) to maintain sustainable account partnerships.
• Develops and actively maintains local account plan for each key account, including stakeholder mapping, white space gap analysis, key development objectives per account.
• Proactively works with global and regional account management in the pursuit of multi-country opportunities and to inform local account plan.
• Remains sensitive to company competitors activities and suggests counter strategies.
• Monitors, analyzes and reports on business (assigned accounts) performances.
• Accurately manages internal CRM requirements and provides weekly input on committed, and potential opportunities for Roadmap.
• Achieving company sales targets for both base, growth and element three & Achieving objectives as discussed and agreed with manager.
• Understand and leverage RIH file.
• Complete the annual competency reviews.
• Ensure all global compliance training is up to date.

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.comShould you receive no feedback within 7 days, please accept your application as unsuccessful.

MNA Recruitment