Job Description

Location:

South Africa, Johannesburg - tesa South Africa

Level:

Professionals

Function:

Customer Service

About the role
We are seeking a talented Key Account Manager to join our dynamic sales team. The Key Account Manager will play a crucial role in driving business growth by providing technical expertise and support to our customers. The ideal candidate will have a strong technical background combined with excellent communication and interpersonal skills.
What you will do:
Gain a deep understanding of the customers' business, industry, goals, and challenges. Use this understanding to anticipate customer needs and provide solutions that align with their objectives. Define and implement sales strategy for accounts, plans and forecasts to meet sales targets (sales & margin). Conduct competitive analysis to understand market trends, identify opportunities, and differentiate our products. Drive sales growth by identifying opportunities and achieve sales targets contributing to the overall growth and success of the company. Stay abreast of industry trends, emerging technologies, and competitive landscape to maintain a deep understanding of our products and market positioning. Serve as the primary point of contact for customers providing technical support and resolving any issues that arise. Track key account metrics, sales performance, and market trends. Prepare regular reports and presentations for management summarizing account activities, sales results, and opportunities for growth.
What you will need
Bachelor's degree in Engineering or related field A proven industrial sales experience of minimum 5 years within industry Strong technical aptitude with the ability to quickly grasp complex technical concepts and effectively communicate them to customers Dynamic, mature, self-motivated and with the ability to "make a difference" Excellent presentation, communication, and interpersonal skills, with the ability to build rapport and establish trust with customers Demonstrated problem-solving skills and ability to think creatively to address customer challenges Experience working with CRM systems and proficiency in Microsoft Office. Ability to work independently and collaboratively in a fast-paced, dynamic environment Willingness to travel as needed to meet with customers and support sales activities Located in Cape Town or ready to relocate
What you can expect
At tesa, we create adhesive solutions that improve the work, products and lives of our customers.



How we do it? At tesa, we dare to create! Therefore, we team up, we challenge ourselves and we set the pace. But we don't just do that somehow. We act responsibly and always focus on our customers. Because only then we are able to achieve our goals and continuously improve our results.



We are an Equal Opportunity Employer and regard diversity as important for our long-term success. We expressly reject all forms of direct and indirect discrimination. All qualified applicants will be equally considered for employment regardless of their national origin, background, personal preferences and believes.



By applying you consent for the use of your resume for future opportunities within tesa.



If you want to find out more about tesa please visit us on our corporate web-page www.tesa.com and social media.
At tesa, we create adhesive solutions that improve the work, products and lives of our customers.



How we do it? At tesa, we dare to create! Therefore, we team up, we challenge ourselves and we set the pace. But we don't just do that somehow. We act responsibly and always focus on our customers. Because only then we are able to achieve our goals and continuously improve our results.



We are an Equal Opportunity Employer and regard diversity as important for our long-term success. We expressly reject all forms of direct and indirect discrimination. All qualified applicants will be equally considered for employment regardless of their national origin, background, personal preferences and believes.



By applying you consent for the use of your resume for future opportunities within tesa.



If you want to find out more about tesa please visit us on our corporate web-page www.tesa.com and social media.


Apply now
Feel free to send your CVs via email.


sezen.gursoy@tesa.com


Do you think tesa?
Please

submit your resume

and other required information.