Job Description

Johannesburg,ZA
Organization Name Kenya Airways
Department Description
Commercial
Brief Description

• Job Purpose: - Responsible for the identification, acquisition, implementation, development, and retention of new business for Kenya Airways in South Africa.

Detailed Description

• To drive the sales and commercial action plan for assigned portfolio to deliver the budgeted revenue objectives in South Africa
• To identify new sales opportunities and take steps to implement them for new and expanded revenue streams.
• Develop and service trade partners to maximize loyalty and revenue generation, be agile and adapt quickly to market changes, competition and opportunities.
• Accountable for Customer satisfaction and experience for all assigned segments and trade portfolio.
• Manage and grow existing corporate accounts, prospect for new corporate business
• Develop profitable relationships with portfolio of travel trade suppliers to secure long-termbusiness e.g., TMC/ITCs Partners
• Pursuit and understanding of all business segments (Groups, students, government, MICE, traders etc ) to grow KQ revenues
• Mobilize promotion of KQ through IATA/Non-IATA Travel Agents and sustain maximum support to Kenya Airways.
• Apply sales &marketing techniques to generate customer loyalty, play critical role in enrolling customers to Asante rewards FFP
• Administer incentive in the market to maximize revenues.
• Negotiate rates and conditions to secure profitable business flows through competitor analysis to monitor and recommend pricing levels to ensure KQ is competitively priced within the market
• Gather and disseminate market intelligence to assure KQs competitive position for all ODs, recommend pricing actions using MI data backed information
• Organize promotional activity with appropriate organization for incremental business. Ensure timely distribution of all promotional literature.
• Attend industry related shows/functions/seminars/exhibitions to ensure Kenya Airways retains high-profile with TMCs, ITCs, IATA and Non- IATA agents
• Submit reports on agent performance and market intelligence as required to track performance
• Build and maintain good relationships with colleagues to leverage the strength of the Partnerships/Codeshares.
• Assist in discharge of office administrative related assignments

Job Requirements

• University graduate in are levant area of study
• Minimum of 5 years airline experience in sales and marketing of which 2 must be at account management level.
• Strong analytical skills, exceptional negotiator and ability to influence
• Proficient in PowerPoint, MS Word, Excel

Additional Details

• Stamina, drive,self-motivation and a passion for customer service
• Self-confident andresults-orientated
• Diplomacy and empathy
• Flexible and innovative
• Analytical with ability toprioritize
• Able to work independentlyand as part of a team

How To Apply
If you fit the profile, then apply today. Please submit a copy your detailed Curriculum Vitae here only. Due to the volume of applications that we receive, only short-listed candidates will be contacted. Kenya Airways is an equal opportunity employer.NOTE: - 'This is ONLY eligible to South African Citizens and/or legal holders with valid work permit fully recognized by South Africa DHA.'
Currency KES
Amount of Travel
Work At Home
External End Date 26-Feb-2025SkillsLoading...Detached TableSkill Minimum Level Maximum Level Desirability
No results found.

Kenya Airways