Job Description

An opportunity exists within Safal Steel for a Key Accounts Manager to be based in KwaZulu Natal Region (Cato Ridge). The position reports to the Sales and Business Development Manager.To oversees and maintain the relationships between the company and their high-priority clients and to form long-term, mutually beneficial partnerships.
Ensure that the sales of the companys principal products achieve sales target. A significant portion of the role includes the management and coordination of orders and deliveries in line with the company Service Level Offering and OTIF Targets.
To play an important role in nurturing the company's relationships with key customers who generate a significant portion of the company revenue.Key Responsibilities

• Define and achieve annual sales targets per customer
• Forecasting of Sales Trends, Orders & Market Demand
• Ensure timeous communication of pricing, incentives, rebates, specific marketing drives, project pricing and any changes in service level offerings
• Gather market intelligence
• Administer warranty and customer claims and other queries within the SAP environment
• Manage and maintain high levels of customer service by frequent interaction, clear communication, adopt a proactive approach in keeping the customer informed of any event impacting on OTIF
• Manage debtors risk by understanding the credit limit in place per customer

• Builder, driven, independent, coordinator, team player, mature, problem solver, comfortable within a challenging environment
• Determination to meet personal goals and objectives
• Deliver results and meet customer expectations
• Creative thinking and problem solving
• Knowledge of sales strategies and concepts
• Strong communicator with good interpersonal skills
• Presentable, Professional, well spoken
• Good understanding of developing sales reports
• Established home office including stable, high-speed connectivity and USP
• Ability to work independently and remotely. Self-motivated. Proactive. Strong time management skills.

Minimum academic qualification:Degree or a graduate diploma in Sales/ Marketing/ Commerce
Experience 10 years: In a Sales, Marketing or Technical roleMust be able to communicate in both English/Afrikaans

SAFAL Group