Job Description

What you will enjoy doingPOSITION: Key Account Manager - Based at Alpla Verigreen Pinetown, KZN.MAIN PURPOSE: The Key Account Manager serves as the primary contact for designated international accounts, handling and coordinating all customer requests. Their primary focus is to foster long-term relationships with customers while maximizing sales opportunities. They work closely with internal technical teams across production plants to ensure optimal customer satisfaction.What makes you greatKEY DUTIES AND RESPONSIBILITIES:

• Build and maintain strong customer relationships, ensuring satisfaction and long-term partnerships.
• Drive sales through direct channels, managing key accounts and acquiring new business in petroleum and personal care industries across Southern Africa.
• Serve as the primary liaison between customers and internal teams to meet performance objectives.
• Develop business plans, conduct article calculations, and oversee product launches to meet deadlines.
• Manage customer pricing cycles, negotiate where necessary, and ensure optimal pricing levels.
• Generate cost estimates for raw materials and overheads using the existing Matrix model.
• Maximize sales and profitability by implementing competitive pricing strategies.
• Participate in tenders, RFQs, contract negotiations, and project follow-ups.
• Oversee contract management from business award to service level agreements.
• Attend and contribute to weekly Sales & Operational Planning meetings.
• Conduct periodic business and performance reviews with key customers.
• Stay updated on market trends, competitor activities, and industry developments.
• Meet assigned targets for profitable sales volume and strategic objectives.
• Identify and implement solutions that address customer needs effectively.
• Prepare annual sales budgets and provide monthly progress reports.
• Deliver presentations on new projects for customers and sales teams.
• Travel for high-level customer meetings to strengthen business relationships.
• Follow up on overdue payments to ensure timely settlements.

RECUIREMENTS:

• Completed technical or commercial bachelor's degree or master's degree in Sales/Marketing/Economics
• +4 years of experience in Key Account Management or equivalent
• An affinity for numbers and technical aspects of product manufacture
• Enthusiasm for a demanding industrial product and technical understanding of the packaging industry, ideally plastic packaging

What you can expect working with us

• Market-Related Salary
• Professional working environment with Global Exposure
• Pension Benefit
• Medical Aid
• Employee Assistance Program
• We facilitate a smooth start through individual and accurate training and professional guidance and support.
• We offer you a challenging task with a high degree of personal responsibility.
• Your individual performance will be remunerated, and your development will be supported by us.

ALPLA