Job Description

Minimum Requirement

• Culinary arts, hotel management, or other relevant Diploma or qualification.
• 5-10 years experience in multidisciplinary roles:

• Management
• Kitchen management
• Food cost
• Production
• Strong interpersonal and communication skills.
• Ability to problem solve and operate under pressure conditions.
• Cafxc3xa9 BOH supervisor experience (beneficial).
• Strong interdepartmental knowledge.
• Technology literate in Zoho/Photos and videos/WhatsApp communication platforms.
• Effectively guide, coach, and supervise a multidisciplinary team.
• Reliable transport.

Responsibilities:

• Assist in training needs within the team and be able to achieve training targets.
• Ensure a unified approach to the delivery of exceptional, safe, and compliant food service.
• Monitor and action monthly interventions relating to the department.
• Deliver mission statement by motivating, training, gap analysis, and policing.
• Takes ownership of kitchens in the respective region.
• Manage the performance of BOH supervisors and next-in-line candidates.
• Investigate regional food-related complaints and report all outcomes to regional teams.
• Assist with Kitchen scheduling.
• Assist with maintaining other supplies in region.
• Maximising use of Employees in store, new menu launch.
• Assist regional teams and ensure disciplines are in place.
• Plan and conduct regional kitchen meetings and feedback.
• Understanding of company policies, and any changes thereof.
• Ensure successful menu launches assisting regional teams with roll-out.
• Driving healthy training status in your kitchens.
• Monthly interventions completed correctly in the expected time frame.
• Kitchen efficiency and ticket time.

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