Desktop Support Technician (JB1393)
Century City, Cape Town
Market Related
Educational requirements:
Relevant education A+ and N+
2-3 years relevant distributed computing experience or extensive experience as a power user
Aptitude for support and willingness to lean
To support users and distributed computing environment.
Duties and Responsibilities:
Supporting users with workstation hardware and software
Troubleshooting problems and affecting remedies concerning desktops, laptops, printers and scanners, telephones
Installations, re-installations of workstations
Moves and changes relating to workstations or distributed computing equipment
Network and telephony cabling troubleshooting, repairs, or new installations
Users to be supported physically at their desk or telephonically and using remote support tools
User workstation software, hardware, telephone, and related support
Distributed computing support – MFU printers, printers, barcode scanners etc.
IMACD – installations, moves, additions, changes, deletions
Basic user training and education
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