Job Description

Tier II Support Engineer (JB4336)
Cape Town or Johannesburg (Remote)
R16 - 25 000 per month, CTC
Permanent

Join a dynamic and growing IT Solutions company with a solid presence in KZN, Cape Town, and Johannesburg and contribute to their clients both technically and strategically to projects.

The team is composed of passionate technologists who thrive on delivering top-tier managed services and bespoke solutions to their clients.

Minimum Requirements:
Proven experience in server management, cloud technologies, and IT infrastructure.
Strong background in IT security and network management.
Experience in technical project management.
Familiarity with Microsoft Power Platforms and hosted PABX systems.
Excellent documentation skills and the ability to convey technical insights.
Must have a driver’s license and own vehicle.
Willingness to work after hours and travel to client sites

Duties and Responsibilities:
Managing and troubleshooting server OS and related services including Windows Server, AD, DNS, and Group Policy.
Deploying and managing cloud technologies such as Azure, AWS, and Office 365 services.
Overseeing infrastructure elements such as server hardware and virtualization technologies.
Implementing backup and disaster recovery solutions along with DR testing.
Enhancing IT security through managing firewalls, endpoint detection and response (EDR), software services, security policies, and penetration testing.
Designing, troubleshooting, and implementing network solutions.
Setting up and troubleshooting hosted PABX systems.
Utilizing Microsoft Power Platforms in projects.
Providing technical leadership in project management, scoping, and documentation.

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.

Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.
 

Skills Required