Job Description

Client Success and Migration Specialist (JB4984)
Melrose Arch, Johannesburg
R55 000 - R65 000 CTC per month
Permanent

Kontak Recruitment, Accounting Recruitment Agency in Johannesburg is assisting a client to recruit, hire and employ a Client Success and Migration Specialist for their office in Melrose Arch, Johannesburg. Join a growing, innovative team delivering smarter share incentive solutions.
We’re seeking a recently qualified CA or CFA for a Client Success and Migration Specialist role, combining finance, client relations, and tech support.

You’ll onboard clients, manage platform requirements, and provide technical assistance to ensure smooth processes and lasting relationships.

Minimum Requirements:
Recently qualified CA or CFA (1 or higher).
Strong Excel skills and a knack for problem-solving.
Excellent client communication skills.
Ability to lead client meetings and manage projects independently.
Deadline-driven with great attention to detail.
Coding (VBA) knowledge is advantageous.

Duties and Responsibilities:
Onboard and migrate client information to the SaaS platform.
Provide technical guidance on incentive plan processes.
Build and maintain strong client relationships.
Assist with financial reporting (IFRS 2) and system support.
Facilitate client training sessions and offer solutions to improve the platform.

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.

Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.

Skills Required