Job Description

B2B Sales Representative (JB3691)
Waterkloof, Pretoria
R8 to R20 000 per month + Commission (Depending on experience)
Permanent

A Company that helps its clients directly connect to BankServ by offering comprehensive Debit Order Solutions and then depositing funds collected directly into its clients’ accounts is looking for a B2B Sales Representative. You will be responsible for customer engagement, customer service, and sales generation through emails, and inbound and outbound telephone calls by providing expert advice and information relating to products, services, and offers.

Minimum Requirements:
Grade 12
Sales/Marketing certification/diploma or degree (advantageous)
B2B sales proficiency
Excellent communication skills
Computer literate
Resilient and able to work under pressure
The ability to interact with potential clients telephonically
Ability to work independently and be self-driven within a team structure
Participating in educational opportunities and updating knowledge base with respect of sales methods, selling points, technical specifications, offers, new and existing product lines and service information
Follow up with customers to ensure service fulfillment completion and satisfaction
Natural ability for customer focus
Strong attentiveness and listening skills
Best practice telephone etiquette
Strong persuasion and negotiation capability
Quick thinker
Highly focused and target-driven
High-level diligence with meticulous attention to detail
Polite, personable, and friendly tone of voice
Basic user of Microsoft Office (Excel, Word, Outlook)

Duties and Responsibilities:
Customer retention, customer acquisition and sales generation while complying to Standard Operating Procedures
Promote, market and sell products or services, and to close deals
Meet sales and performance targets, achieve productivity levels and deliver top quality customer service standards
Follow communication scripts and use knowledge base to generate interest and demand in the company's products, services and offers
Identify and respond to customer needs by providing personalized service
Evaluate enquiries and inquiries, and formulate viable solutions for customers
Provide complete information on products, services and offers
Maintain customer service etiquette and adopt professionalism, patience, and a people-first attitude
Consistently make a good first impression
Engage customers in dialogue that opens opportunities
Commit to departmental and individual targets/goals
Meet company expectations for excellent customer service
Update contact database accurately
Provide information regarding product or service in an engaging manner
Provide efficient and courteous service to customers
Intricate understanding of the customer base and their needs
Fostering strong relationships with customers
Take relevant notes on all calls for trend analysis and customer behaviour patterns
Process sales orders quickly and accurately
Uphold and preserve the company’s reputation
Function as part of the team with sincere enthusiasm
Negotiate sales and address any concerns/reservations of customers
Generating and processing sales orders quickly and efficiently within the stipulated lead times
Acquiring a high conversion rate through successful customer engagement

Please email your full comprehensive CV to resumes@kontak.catsone.com and quote JB3691 in the subject line
For full JD & to apply online https://www.kontak.co.za/vacancies.php
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.

Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.

Skills Required