Job Description

The On-the-Road Account Consultant is responsible for maintaining and expanding the relationships with our valued clients. This role requires a highly motivated individual who can effectively communicate with clients, identify their needs, and propose solutions that align with their business objectives. The consultant will be expected to travel regularly to meet clients, attend industry events, and stay updated with market trends.

Key Responsibilities:

• Client Relationship Management: Build and maintain strong, long-lasting customer relationships. Understand client needs and objectives and align our solutions accordingly.

• Sales and Business Development: Identify business opportunities with existing clients and new prospects. Increase the companys revenue by achieving sales targets through effective consultative selling and negotiation.

• Product Expertise: Maintain in-depth product knowledge to demonstrate and promote our solutions during client meetings.

• Market Analysis: Stay informed about industry trends, market activities, and competitors strategies. Use this knowledge to identify new opportunities and advise clients on market dynamics.

• Feedback and Reporting: Provide feedback from clients to internal teams regarding product improvements or new products. Prepare and deliver reports on account status, sales activities, and market trends.

• Travel: Frequent travel to client locations, industry conferences, and trade shows to build relationships, promote the company, and close deals.

Personal Attributes:

• Highly motivated and target-driven with a proven track record in sales.

• Excellent selling, communication, and negotiation skills.

• Ability to create and deliver presentations tailored to the audiences needs.

• Relationship management skills and openness to feedback.

Requirements

Hard Skills:

• Ability to manage an online diary with assistance from the administrative team efficiently.

• Proficiency in computer skills is required, including familiarity with the following software and systems: Online Ordering Portal, Skynamo Tracking System, One Drive for file sharing, Outlook for emails and calendar management, and Excel.

• Responsibilities include taking orders during client visits, which must be promptly entered into our online ordering portal throughout the day and, when necessary, outside regular hours.

• In addition to order taking, responsibilities during store visits encompass conducting product launches, checking kits, merchandising both retail and professional stock, providing troubleshooting support (excluding training), highlighting products, and delivering general added value to clients.

Soft Skills:

• The role demands strong interpersonal, organizational, administrative, and multitasking abilities.

• Fluency in English, both in verbal and written forms, is essential.

• Excellent time management skills are crucial, with an emphasis on completing tasks promptly and seeking assistance as needed.

• The candidate must be adept at managing multiple tasks to completion and comfortable using various communication tools and software, including WhatsApp, email, phone calls, and online diary management.

• An ability to quickly learn and adhere to the companys standard operating procedures (SOPs) is required.

Non-Negotiables:

• Candidates must have prior on-the-road sales experience and professional training or experience in the nail industry.

• A personal vehicle, a valid drivers license, and insurance coverage for rental vehicles in case of accidents or mechanical failures are mandatory.

• Work hours are set, with the first appointment at 8:30 AM and the last appointment concluding at 4:45 PM, followed by a daily 15-minute debriefing call with the sales team.

• Attendance at bi-monthly internal training sessions, scheduled before or after standard work hours, is obligatory. Training times are typically from 7:30-8:30 AM or 5:30-6:30 PM but may vary.

• The job entails completing 5 to 8 client visits per day, depending on the days assigned region. All visits must be scheduled in advance and rebooked for the subsequent two months.

• Engaging in additional employment, including beauty salon work, during weekdays or weekends is strictly prohibited.

• Given the jobs travel requirements, candidates must have arrangements in place for child care, where necessary, as the position is full-time and does not offer flexible working hours.

• Smoking is prohibited during work hours.

• A professional appearance is always required, including appropriate attire, hair, and makeup.

The successful candidate will inherit a well-established client base and will oversee its management in alignment with the companys Standard Operating Procedures (SOPs) and Key Performance Indicators (KPIs), with guidance from the management team. A petrol card will be provided for travel related to work purposes only. Additionally, a phone and tablet will be supplied, complete with minutes and data, designated for work-related communications and tasks.

Applicants must reside in one of the following areas:

• Verulam, Umdloti, Stanger, Ballito (North Coast) - KZN

• Margate, Oribi Gorge, Glenwood, Berea, Durban Town - KZN

• La Lucia, Sunningdale, Durban North, Umhlanga, Mt. Edgecombe -KZN

• Westville, Reservoir Hills, Kloof, Pinetown - KZN

• Pietermaritzburg, Hilton, Howick, Nottingham Road -KZN

• Bluff, Amanzimtoti, Scottburgh - KZN

• Hillcrest, Gillitts, Waterfall - KZN

• North Coast regions are highlighted with places like Verulam, Umdloti, Stanger, and Ballito. - KZN

Benefits

Base Salary: R15,000 gross monthly earning up to R18, 000 gross salary, with a guarantee that compensation is not based on commission.

Additional Monthly Benefits (exclusive of the base salary):

• Medical Aid Contribution: R500.00

• Tyre Allowance: R900.00

• Beauty Allowance for Nails: R200.00 from March to August, and R300.00 from August to March.

• Travel Reimbursement: R0.32 per kilometer, applicable only for work-related travel.

• Petrol Card: Provided for business travel purposes.

• Communication Tools: Company-supplied phone and tablet, including minutes and data, designated for work-related communications and tasks.

Alinta Tech Solutions