Job Description

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding peoples varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.The PositionA healthier future. Its what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come.Creating a world where we all have more time with the people we love.Thats what makes us Roche.The Opportunity:As the Sub-Chapter Lead for Lab IT & Workflow, you will lead a team based in Africa, responsible for overseeing the design, implementation, and optimization of Workflow & IT systems. You will work closely with cross-functional teams to ensure that IT solutions align with business objectives and improve operational efficiency. You will also manage a team of Workflow & IT professionals, providing guidance and support to achieve sub-chapter team goals.In this role, you will also contribute to the development of strategies that align with local, regional, and global initiatives.Key Challenges:Strategic and Operational Management:

• Contribute to Strategic Planning: Understand our Pan Africa vision and organizational network to identify and draft key strategic inputs.
• Develop Long-term Department Strategy: Conduct research to align departmental strategies with our overall organizational vision.
• Performance Reporting: Track and report on department performance against targets, highlighting progress and concerns.
• Engage in Global Discussions: Maintain expertise, share lessons learned, and participate in regional and global platforms.
• Knowledge and Communication Sharing: Lead communication efforts with international Roche product teams and stakeholders.
• Problem Solving: Collaborate with departments to identify, test, and implement effective solutions.

Implementation & Management:

• Proposal Development: Collaborate with strategic consultants to create optimal solutions and manage proposal submissions within deadlines.
• Project Implementation: Lead project teams, track performance, engage with clients, and address issues to ensure successful implementation.
• Contract Sustainability: Work with field team managers to monitor performance, address issues, and implement training and development.
• Compliance and Risk Management: Oversee enhancements and corrective actions, ensuring compliance and risk mitigation.
• Product Launch Support: Engage with marketing teams to support product launches and resolve issues.
• Client Relationship Management: Act as a technical expert and point of contact for escalated issues, providing exceptional problem-solving skills.
• System Management: Oversee the implementation, configuration, maintenance, and optimization of WF&IT systems, ensuring reliability, security, and efficiency.
• Process Optimization: Develop and optimize workflows to boost productivity and efficiency.
• Performance Monitoring: Conduct regular system audits and generate performance reports.

Financial Management

• Manage expenditure by tracking spend against budget allocations, approving expenditure and address any budget variances whilst providing feedback monthly and as required.
• Drive excellence and efficiencies by optimising resourcing and spend.

Governance

• Ensure Compliance: Monitor and address compliance with policies and procedures, tracking improvements.
• Stay Informed on Regulatory Changes: Review, analyze, and integrate legislative and regulatory updates.
• Uphold Industry Standards & Promote Best Practices: Ensure compliance with industry standards and regulatory requirements.Implement best practices for data security and privacy.
• Engage in Leadership Meetings: Prepare and present reports, answer queries, and implement
• decisions.

Staff Leadership & Management

• Leadership & Mentorship: Lead, mentor, and develop a diverse team of professionals.Be a catalyst for change and drive high-performance team culture across the Southern African Network.
• Visionary & Architect Leader: Design and implement systems, processes, and structures for optimal operations.
• Catalyst for Change: Drive transformation, motivate, and energize teams to overcome resistance to change.
• Collaboration: Foster team collaboration and leverage expertise across the network.
• Talent Management: Define staffing needs, recruit, retain, and develop talent.
• Performance Management: Set performance expectations, provide feedback, and implement corrective actions.
• Staff Development: Identify learning opportunities, coach, mentor, and track development impact.
• HR Compliance: Ensure adherence to HR policies and procedures.

Who you are as our ideal candidate:

• You hold a completed degree in a science related field and you have extensive experience in the medical diagnostic industry as well as experience in managing a team with strategic management experience.
• You have extensive Medical diagnostics industry knowledge including regulations and product knowledge and applied knowledge of commercial business management.
• You exhibit strong proficiency in IT systems, software, and hardware.
• Other requirements: Ability to travel nationally and internationally

We are seeking an exceptional individual with strong analytical and problem-solving abilities, excellent communication and interpersonal skills, and a passion for improving the healthcare ecosystem. The ideal candidate thrives in a fast-paced environment, demonstrates strategic agility, and thinks at an enterprise level. Key attributes include a proactive, entrepreneurial mindset, outstanding partnering capabilities, and a commitment to achieving results through teamwork and collaboration.If you possess technical and business expertise in the Medical Diagnostics industry, can inspire and influence others and excel in resource and relationship management, we want to hear from you!Apply today to be a catalyst for change in healthcare technology!Who we areAt Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, weve become one of the worlds leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.Roche has played a pioneering role in healthcare as an innovator of products and services for the early detection, prevention, diagnosis and treatment of diseases. The company has operated in South Africa since 1947.The local office of Roche Diagnostics is based in Midrand, Johannesburg and it has offices throughout Southern Africa and Sub-Sahara Africa. We employ over 180 employees in our Diagnostics division.Roche is an Equal Opportunity Employer.

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