Job Description

Join a company where you can grow and develop in your career, where they are fanatical about their clients and staff as they become the greatest customer engagement services company in the world, rich in diversity and talent. This amazing team have a great job opportunity for a Spanish speaking Social Media Support Agent to join their team in Cape Town, South Africa. They offer AMAZING benefits and a bright, modern, place to work with excellent staff facilities.

Your key job responsibilities as the Spanish speaking Social Media Support Agent in Cape Town, South Africa will include:

- Responsible for a range of inbound customer contacts via social media & email
- Provide clear direction to help customers during issue resolution
- You will become a true expert on products and ambassador for the brand
- You will be trained to use the latest social media tools

Requirements for this Spanish speaking Social Media Support Agent job in Cape Town, South Africa:

- Must be fluent in written and spoken Spanish and English
- Have exceptional customer service skills and written communication skills
- Demonstrate the ability to respond via social media in the management & resolution of customer enquiries
- Proven experience of PC and software applications including Microsoft Word and Outlook
- Strong interpersonal skills; proven experience demonstrating the ability to establish and maintain effective working relationships
- You can recognize differing customer needs and deliver great customer experience
- You can learn new software packages/tools quickly

If you meet the above requirements for this Spanish speaking Social Media Support Agent job in Cape Town, South Africa, we would like to hear from you! Please send your CV through to contact@languagerecruiters.com today!

Skills Required