Job Description

LAN/Network Administrator - DelmasFull job descriptionIntroductionTo ensure that the IT users (customers) computer equipment, and IT and Automation infrastructure performs at always required levels in the area of responsibility.Duties & ResponsibilitiesDesktop SupportTo provide technical support on client specific software and hardware.To perform required Preventative Maintenance tasks.To deploy and re-deploy existing equipmentTo update, upgrade, support and administer the Anti-Virus Software and other software as directed by Network & Operations team.To provide first level support on Dial-up (RAS), VPN and 3G.To ensure all software onsite is licensed and report any and all abnormalities including but not limited to.unauthorized third-party software.Ensure backups are running correctly.To provide first-level Network support.To attend to the IT infrastructure according to standardsTo assist in network maintenance.To ensure the neatness and tidiness of all network cabinets and install/replace network cabling as needed.Server and PLC System SupportTo provide first-level support for all commercial and production systems.To assist in the testing of system functions affected by changes and updates/upgrades prior to implementation.To assist in the daily and weekly checks on all relevant servers and devices.To provide first-level support for the telecommunications system ( PABX ).To assist in all commercial and production systems preventative maintenance tasksEnsure Site Servers are running and are backed up.PLC Networks and ProfibusTo provide first-level Network support.To assist in Systems Network maintenance.To ensure the neatness and tidiness of all network cabinets and install/replace network cabling as needed.Cost controlManage costs against budget and industry standards / benchmarksQuality Management SystemHelp DeskEnsure all help desk requests are accurately completed.To be available for after-hours support.To resolve first level calls and only forward relevant first-level calls to appropriate second and third-level persons after investigation.To maintain the Helpdesk updated with all support actions taken and to be taken for each logged call until its successful completion.To interact with the relevant second-level & third-level support providers and Business Process Owners.Investigate repeat calls and take appropriate corrective action.Ensure all IT Assets are captured into the IT Asset Register.Servers and PLC SystemsComplete all maintenance tasks required to ensure the optimal working efficiency of the Servers and PLC Servers.To assist the PLC Software Technician with any further maintenance tasks.All Plant NetworksComplete all maintenance and upgrade tasks required to ensure the optimal working efficiency of all Plant Network.To assist the PLC Software Technician with any further maintenance tasks.Project ManagementPlanning and executionDesired Experience & QualificationQualifications:National Senior Certificate is essential.NQF Level 6 National Diploma/Advanced certificate Information Technology.Experience:Minimum 3 years experience in IT is essentialTechnical Competencies:Knowledge of desktop operating systemsKnowledge of network configuration and diagnosisKnowledge of server hardwareKnowledge of windows server configuration and administrationJob Types: Full-time, PermanentPay: R380 000 - R410 000 per year

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